Lexus of Sacramento

We went to Lexus of Sacramento to look at and test drive the es 300h. When we arrived, we talked to Ron Kaulen who was very nice to work with. He answered our questions, let us test drive and made buying th the es 300h. When we arrived, we talked to Ron Kaulen who was very nice to work with. He answered our questions, let us test drive and made buying the car easy. He was not a pushy salesman, had he been, I would have quickly left. I would recommend him and the dealership, they had a big selection to choose from. The es300h has a very nice appearance, drives like a dream, very quiet, comfortable, and has plenty of power with excellent mpg's More

Lexus service department is wonderful. I receive nothing but fast and courteous service with every visit. First class, red carpet treatment. I love Christina Carson. Christina explains the details of the se but fast and courteous service with every visit. First class, red carpet treatment. I love Christina Carson. Christina explains the details of the service that is going to take place that day and answers all of my questions. If the service is going to take more than a couple of hours I really appreciate that Lexus arranges for a loaner vehicle so I can get on with my day. I have been utilizing this service department for five years now. I now own a RX450H and I love it. Such a great vehicle in so many ways. More

I like the service department, they work excellent. They washed my car. They changed oil and filter. They checked cooling, heating, air filters, and air for tires. I also appreciate coffee, and fresh water. washed my car. They changed oil and filter. They checked cooling, heating, air filters, and air for tires. I also appreciate coffee, and fresh water. More

Fast courteous service, received quick appointment, pleasant employees. Nice to have the work done in half the time that was expected. Never had a bad experience after owning several Lexus vehicles. pleasant employees. Nice to have the work done in half the time that was expected. Never had a bad experience after owning several Lexus vehicles. More

Professional, knowledgeable and helpful staff assist with guiding your decision in purchasing a vehicle. As a previous RX 350 premium package owner (5yrs) I felt quite comfortable reviewing the used invento guiding your decision in purchasing a vehicle. As a previous RX 350 premium package owner (5yrs) I felt quite comfortable reviewing the used inventory and new 2021 units. Although I certainly enjoy and appreciate the fit, finish, and technical wizardry of the RX F sport model, the amenities included within the base unit is an impressive value. It is easy to look at a luxury package RX and want all the additional features contained within, but a careful review of a RX base unit defined for me the very core of Lexus’ commitment to luxury class style and safety. The decision to purchase at Sacramento Lexus was reached after engaging the services of Jerod Horch in sales. He set the tone for the final deal by providing all the information I requested and suggestions for additional review. It is all that I ask of a manufacturers representative but surprisingly I find it lacking in less trained personnel. Fine experience great staff. More

Very friendly staff, no pressure from Robert. Robert spend time teaching me the technology. Robert followed up 2 days later with a phone call. I'm a very happy customer. spend time teaching me the technology. Robert followed up 2 days later with a phone call. I'm a very happy customer. More

Your Customer Service people are always very pleasant, your customer waiting area is always clean and neat, and I always enjoy the variety of coffees available. your customer waiting area is always clean and neat, and I always enjoy the variety of coffees available. More

Ernie was an absolutely great, no-pressure salesman that was super knowledgeable and collaborative in working out a deal that was comfortable for me. I had a very positive experience working with him and wo was super knowledgeable and collaborative in working out a deal that was comfortable for me. I had a very positive experience working with him and would highly recommend him to my family and friends. I would recommend Lexus of Sacramento to family and friends. Mike, the finance director, was also a pleasure to work with. I would highly recommend him to friends and family as well. More