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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,015 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,015 reviews

January 14, 2021

Words cannot express the wonderful service I received during our recent service visit to your agency. I appreciate the staff and especially Phan Cach my customer service representative. Phan was effici More

by MEEKSP3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to share! We appreciate your support and are happy to hear that you are so confident in Phan and the Lexus of Sacramento team. Drive safely, and we hope to serve you again down the road!

January 14, 2021

Outstanding and great to know you are in good hands. Lexus of Sacramento has an outstanding professional group servicing the Sacramento area I only wish they had an office in Elk Grove. More

by WOODS7773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerod Horch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2021 -

Lexus of Sacramento responded

Thank you for your confidence in the Lexus of Sacramento team! We are proud to have earned your business and we look forward to assisting you again in the future.

January 13, 2021

I decided to wait for my vehicle and it was comfortable and I felt safe while waiting. They had my vehicle ready in a timely manner. More

by JANISAKUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to review us, Janis! We appreciate your business and are happy to hear that you had such a successful service experience working with the Lexus of Sacramento team. Drive safely, and we hope to earn your business again down the road!

January 12, 2021

Friendly smile, efficiency service, hazzle free. Definitely make me happy to refer all my family and friends about this dealership in the future. Great job well done. More

by BIHTSAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2021 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento, your feedback and rating mean a lot to us. We're glad Nick was able to help, and we hope to see you again! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

January 11, 2021

Really Good. Super easy to make an appointment and get approved. Everyone was nice. Definitely would recommend Robert Escobosa to anyone looking for a car. More

by rafgar100
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to review us! We appreciate your feedback and are happy to hear that you had such a successful experience working with Robert. Drive safely in your new vehicle, and we hope to see you again at Lexus of Sacramento!

January 11, 2021

This visit was during the week between Christmas and New Year. It was just as it should be. Declined loaner for expected time estimated, enjoyed cup of coffee (no donut, COVID-19). In about an hour, take More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph, Eric Foltz
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Jan 11, 2021 -

Lexus of Sacramento responded

John - Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we hope to see you back at Lexus of Sacramento down the road!

January 06, 2021

Jerod in sales was phenomenal, the service department however broke my windshield on my brand new car that I had only owned for 24 hours. More

by KBAP1305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerod Horch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2021 -

Lexus of Sacramento responded

Thank you for the recent review. We are pleased to hear that you had a positive experience working with Jerod. We do apologize for this inconvenience that occurred with your windshield. Please feel free to reach out to management directly if you have any additional concerns or comments. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

January 05, 2021

I i i i i i i. I i i i i i i i i i i i i i i i i i More

by LINKNEE1
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2021 -

Lexus of Sacramento responded

Thank you for the five-star review! We appreciate your business and hope to work with you again at Lexus of Sacramento!

January 05, 2021

My wife and I found the dealership to be very friendly and not stressful. She got the car she wanted and so we are both happy. Thank you Sacramento Lexus More

by ROUSER554
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Wassersleben
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Jan 05, 2021 -

Lexus of Sacramento responded

Thank you for the review! There is nothing we love more than hearing our customers are happy, and we appreciate you taking the time to share. Congratulations to your wife on her new vehicle, and we are wishing her many safe and happy miles! - The Lexus of Sacramento team

January 05, 2021

I was in a tough spot with being in the final process of refinancing a mortgage and without a car due to an accident. I appreciate how professionally they handled my situation. The team was very accommodati More

by TIMSTAM03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Sedighi
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Jan 05, 2021 -

Lexus of Sacramento responded

It was our pleasure to assist you in this challenging situation and help you get into a great vehicle. Thank you so much for posting about your buying experience at Lexus of Sacramento! We really appreciate your business.

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