Lexus of Sacramento

Oscar was wonderful to work with. He was extremely knowledgeable, professional and kind. During this crazy Covid pandemic, the dealership made the process comfortable and safe. I would recommend t knowledgeable, professional and kind. During this crazy Covid pandemic, the dealership made the process comfortable and safe. I would recommend to family and friends. More

Eric, the service manager, was able to work through a challenge and honor service "coupons" offered by another Lexus dealer. Eric, the service advisor, ensured my service was completed on time and correc challenge and honor service "coupons" offered by another Lexus dealer. Eric, the service advisor, ensured my service was completed on time and correctly. More

You need to request a copy of all the documents. There are some sloppy employees at the branch. They lost our deposit check over the weekend. We had to contact the bank and issued a new one. It was a hass are some sloppy employees at the branch. They lost our deposit check over the weekend. We had to contact the bank and issued a new one. It was a hassle. More

Always helpful, professional, proficient, and willing to accommodate requests within reason. Best dealership I’ve ever worked with. I love that they always offer me a courtesy vehicle whenever I need to hav accommodate requests within reason. Best dealership I’ve ever worked with. I love that they always offer me a courtesy vehicle whenever I need to have lengthy servicing done. More

It was the right decision to go check out the Sacramento Lexus.My experience was very good.People work there was open and friendly that make you feel like home.I was helping by Raz Ionita. Lexus.My experience was very good.People work there was open and friendly that make you feel like home.I was helping by Raz Ionita. More

Ernie was responsive and knowledgeable. We'd highly recommend him to anyone looking for a great experience buying a Lexus. The staff was professional and friendly. recommend him to anyone looking for a great experience buying a Lexus. The staff was professional and friendly. More

Always great service. I never need to take the car back due to service error or omission. Almost never have problems between routine servicing. Very satisfied. due to service error or omission. Almost never have problems between routine servicing. Very satisfied. More

Sales and service was great and courteous. Service provided a loaner for the vehicle being worked on. Once again the sales department team met all my expectations. provided a loaner for the vehicle being worked on. Once again the sales department team met all my expectations. More

Sales agent was pleasant, informative, and made our experience comfortable. We particularly appreciate the courtesy and no-pressure sales.....just goo information that made our decision easy, experience comfortable. We particularly appreciate the courtesy and no-pressure sales.....just goo information that made our decision easy, More

Christina Carson has always gone above and beyond to detail of our concerns! She makes sure the service on the RX 350 is done right and our concerns are met even if she questions the technician because detail of our concerns! She makes sure the service on the RX 350 is done right and our concerns are met even if she questions the technician because we came across prior our towing wiring were not installed as the technician claimed to have been Christina made sure they had to prove it to her before releasing the vehicle back to us with satisfaction very pleased with her dedication to her work ethics customer satisfaction a highly asset!!! More