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Lexus of Sacramento

Sacramento, CA

4.7
3,008 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,008 reviews

January 01, 2021

Sales and service was great and courteous. Service provided a loaner for the vehicle being worked on. Once again the sales department team met all my expectations. More

by PRIMERFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David J. Toves
Jan 02, 2021 -

Lexus of Sacramento responded

Thank you so much for your wonderful review! We are thrilled to hear that our team provided such an excellent experience. Thank you for choosing Lexus of Sacramento, we look forward to assisting you with any future automotive needs! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

January 01, 2021

Sales agent was pleasant, informative, and made our experience comfortable. We particularly appreciate the courtesy and no-pressure sales.....just goo information that made our decision easy, More

by CREAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Kaulen, Eric Wilson
Jan 02, 2021 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

December 31, 2020

Christina Carson has always gone above and beyond to detail of our concerns! She makes sure the service on the RX 350 is done right and our concerns are met even if she questions the technician because More

by peaceonearth10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Lexus of Sacramento responded

There is nothing we love more than seeing kind words about our wonderful team. Thank you for sharing this positive feedback about Christina! We are delighted that you can depend on her to keep your Lexus RX 350 running smoothly and safely. Our team at Lexus of Sacramento is grateful for your support!

December 31, 2020

Fast, efficient, professional and satisfactory attention and service. Comfortable waiting area. Mike Huttleston and Nick Cruz was professional, knowledgeable and friendly. The shop, showroom and waiting are More

by RONALD.SANUI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Huttleston
Dec 31, 2020 -

Lexus of Sacramento responded

Ronald, thank you so much for your business and outstanding feedback! We are happy that Mike and Nick took such great care of you and made your visit to Lexus of Sacramento worthy of your five stars.

December 31, 2020

Christina Carson is always professional, courteous, polite and respectful. Christina ensures the service I receive on my Lexus is done correctly. Christina has excellent customer service skills. Chri More

by Mickey123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Lexus of Sacramento responded

Thank you for this glowing review of Christina! She is a valuable member of our team and we are thrilled to hear that she takes such great care of you. Thank you for continuing to choose Lexus of Sacramento, we appreciate your business!

December 31, 2020

Quick , courteous service. Did not try to talk me into unnecessary work. Provided a loaner car for my convenience. Notified me promptly when service complete. More

by EVANSDAVID01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Dec 31, 2020 -

Lexus of Sacramento responded

We really appreciate you posting a great review about your recent service visit at Lexus of Sacramento! It's wonderful to hear that you're a satisfied customer. Thank you very much for your support!

December 31, 2020

Wonderful experience every time we need Lexus help. Easy appointment made for next day service, wonderful to have Christina welcome me again, and even chat with me a little, user car brought out efficiently More

by RICHCOZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2021 -

Lexus of Sacramento responded

Thank you for your business and this review. We're happy to hear that Christina and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to seeing you again! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

December 30, 2020

I had our 1997 ES300 in for a regular oil change and safety checks. Brandy Joseph has always taken care of our car and this Lexus dealership is first class in service and integrity. I can always depen More

by Jim H.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
Dec 30, 2020 -

Lexus of Sacramento responded

Jim, Thank you so much for your excellent review! We are so glad that Brandy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Sacramento. Please don't hesitate to reach out if you need anything else. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

December 30, 2020

My experience with Lexus old Sacramento was quick and easy thanks to my sales person Mr. Kent Owens, I love my new RX 350, great service/great/Suv. More

by MILLIECO64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Kent Owens
Dec 30, 2020 -

Lexus of Sacramento responded

Thank you for taking the time to review us, Millie! We are wishing you safe travels in your new Lexus RX 350, and will certainly let Kent know how much you appreciate his help. We hope to work with you again at Lexus of Sacramento!

December 30, 2020

From start to finish the process was great. They took care of all my requests in a quick professional manner, even under the Covid conditions. More

by NINIVTAMIMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie Wassersleben, Mustafa Rashid
Dec 30, 2020 -

Lexus of Sacramento responded

It is wonderful to hear that your visit to Lexus of Sacramento was so positive from start to finish! We are honored to receive your business and great feedback. Thank you!

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