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Lexus of Sacramento

Sacramento, CA

4.7
3,015 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,015 reviews

December 31, 2020

Fast, efficient, professional and satisfactory attention and service. Comfortable waiting area. Mike Huttleston and Nick Cruz was professional, knowledgeable and friendly. The shop, showroom and waiting are More

by RONALD.SANUI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Huttleston
Dec 31, 2020 -

Lexus of Sacramento responded

Ronald, thank you so much for your business and outstanding feedback! We are happy that Mike and Nick took such great care of you and made your visit to Lexus of Sacramento worthy of your five stars.

December 31, 2020

Christina Carson is always professional, courteous, polite and respectful. Christina ensures the service I receive on my Lexus is done correctly. Christina has excellent customer service skills. Chri More

by Mickey123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Lexus of Sacramento responded

Thank you for this glowing review of Christina! She is a valuable member of our team and we are thrilled to hear that she takes such great care of you. Thank you for continuing to choose Lexus of Sacramento, we appreciate your business!

December 31, 2020

Quick , courteous service. Did not try to talk me into unnecessary work. Provided a loaner car for my convenience. Notified me promptly when service complete. More

by EVANSDAVID01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Dec 31, 2020 -

Lexus of Sacramento responded

We really appreciate you posting a great review about your recent service visit at Lexus of Sacramento! It's wonderful to hear that you're a satisfied customer. Thank you very much for your support!

December 31, 2020

Wonderful experience every time we need Lexus help. Easy appointment made for next day service, wonderful to have Christina welcome me again, and even chat with me a little, user car brought out efficiently More

by RICHCOZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2021 -

Lexus of Sacramento responded

Thank you for your business and this review. We're happy to hear that Christina and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to seeing you again! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

December 30, 2020

I had our 1997 ES300 in for a regular oil change and safety checks. Brandy Joseph has always taken care of our car and this Lexus dealership is first class in service and integrity. I can always depen More

by Jim H.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
Dec 30, 2020 -

Lexus of Sacramento responded

Jim, Thank you so much for your excellent review! We are so glad that Brandy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Sacramento. Please don't hesitate to reach out if you need anything else. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

December 30, 2020

My experience with Lexus old Sacramento was quick and easy thanks to my sales person Mr. Kent Owens, I love my new RX 350, great service/great/Suv. More

by MILLIECO64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Kent Owens
Dec 30, 2020 -

Lexus of Sacramento responded

Thank you for taking the time to review us, Millie! We are wishing you safe travels in your new Lexus RX 350, and will certainly let Kent know how much you appreciate his help. We hope to work with you again at Lexus of Sacramento!

December 30, 2020

From start to finish the process was great. They took care of all my requests in a quick professional manner, even under the Covid conditions. More

by NINIVTAMIMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie Wassersleben, Mustafa Rashid
Dec 30, 2020 -

Lexus of Sacramento responded

It is wonderful to hear that your visit to Lexus of Sacramento was so positive from start to finish! We are honored to receive your business and great feedback. Thank you!

December 30, 2020

We cannot say enough about the professionalism of the staff at Lexus of Sacramento. Ernie Wassersleben went beyond excellence in helping us to find just the right car. His patience was over the top in de More

by HPJACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ernie Wassersleben, Eric Wilson
Dec 30, 2020 -

Lexus of Sacramento responded

Thank you for taking the time to review us! Hearing that Ernie went above and beyond to deliver such a successful purchase experience made our day. We are wishing you many safe and happy miles in your new vehicle and hope to earn your business again at Lexus of Sacramento!

December 30, 2020

We had a great experience working with Kyle. He made the transaction very smooth. He stayed in touch with us and answered all our questions. The best part the car was extremely clean. Thanks again Kyle. More

by Crush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Reid
Dec 30, 2020 -

Lexus of Sacramento responded

Thank you for taking the time to share! We appreciate the kind words and are happy to hear that Kyle delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to work with you again at Lexus of Sacramento!

December 30, 2020

For regular oil change and front alignment. Fast service. Gone through planned service options. provided possible issues before service started and reviewed completed service and details before finishing up. More

by STSERAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
Dec 30, 2020 -

Lexus of Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

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