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Lexus of Sacramento
Sacramento, CA
3,008 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,008 reviews
December 30, 2020
We cannot say enough about the professionalism of the staff at Lexus of Sacramento. Ernie Wassersleben went beyond excellence in helping us to find just the right car. His patience was over the top in de staff at Lexus of Sacramento. Ernie Wassersleben went beyond excellence in helping us to find just the right car. His patience was over the top in dealing with 2 senior citizens that were trading in their former 15 year old Lexus that they loved. He personally guided us through the entire process, was there to answer all of our questions and took the extra time to unite us with a great car that had all of the features we wanted. In today's fast paced world it is a wonderful thing to be treated with such respect. Thank you Ernie and Lexus of Sacramento. More
by HPJACK
Verified Customer
December 30, 2020
We had a great experience working with Kyle. He made the transaction very smooth. He stayed in touch with us and answered all our questions. The best part the car was extremely clean. Thanks again Kyle. transaction very smooth. He stayed in touch with us and answered all our questions. The best part the car was extremely clean. Thanks again Kyle. More
by Crush
December 30, 2020
For regular oil change and front alignment. Fast service. Gone through planned service options. provided possible issues before service started and reviewed completed service and details before finishing up. Gone through planned service options. provided possible issues before service started and reviewed completed service and details before finishing up. Thanks. More
by STSERAN
Employees Worked With
Brandy Joseph
December 30, 2020
Brandy provides excellent customer service. She is knowledgeable,professional and personable. She is an asset to your dealership and is one of the main reasons why I do not mind being my vehicle in fo knowledgeable,professional and personable. She is an asset to your dealership and is one of the main reasons why I do not mind being my vehicle in for servicing. More
by ADLATHA2
Employees Worked With
Brandy Joseph
December 29, 2020
Carlos was great to work with. I asked him questions for a few weeks before I ever came to the dealership. That allowed me to be in and out of there in under 2x hours including my test drive. a few weeks before I ever came to the dealership. That allowed me to be in and out of there in under 2x hours including my test drive. More
by CHARLIE56
Employees Worked With
December 29, 2020
Great service and follow up. Attention to every detail from start to finish. Lexus of Sacramento leaders in the Sacramento market and the industry! Thanks!! from start to finish. Lexus of Sacramento leaders in the Sacramento market and the industry! Thanks!! More
by Roger Tafoya
December 27, 2020
Lexus and Brandy have always taken care of my 5 different Lexus cars. I would never have anything but a Lexus. They have all been taken care of by Lexus of Sacramento. Lexus cars. I would never have anything but a Lexus. They have all been taken care of by Lexus of Sacramento. More
by JODYRX2
Employees Worked With
Brandy Joseph
December 24, 2020
The Lexus of Sacramento is a very good dealership the dealers are very nice and they help us customers find what we are looking for dealers are very nice and they help us customers find what we are looking for More
by Caiping pan
Employees Worked With
