Lexus of Sacramento

This was for my free 12 month service. Despite having only 4200 miles on my car, I was treated with professionalism and Mike and all involved were great. only 4200 miles on my car, I was treated with professionalism and Mike and all involved were great. More

The service was fast, professional, and done properly. Erich saw to my needs and - as usual - I am pleased with the outcome. Lexus Of Sacramento is the only place my car has been serviced and properly. Erich saw to my needs and - as usual - I am pleased with the outcome. Lexus Of Sacramento is the only place my car has been serviced and it is over 14 years old. More

Very clean facility. Every staff member spoke to me and made sure I was helped. Kyle was very kind on the phone and in person. Helped me fairly quickly and walked me through the process of buying my first made sure I was helped. Kyle was very kind on the phone and in person. Helped me fairly quickly and walked me through the process of buying my first vehicle. Very clear and precise I didn't have many questions. Great cars and excellent staff. Very happy and thankful. More

Nick Cruz was totally on top of the work needed on my car. This was a recall item that basically replaced all the leather in the interior of my car and it now looks almost like new. car. This was a recall item that basically replaced all the leather in the interior of my car and it now looks almost like new. More

Our sales rep was Kyle Reid he did an excellent job working with us traded in my car for an suv. He got all the paper work done and finalized so all we had to do was sign and drive friendly and communi working with us traded in my car for an suv. He got all the paper work done and finalized so all we had to do was sign and drive friendly and communication was spot on even finance manager Kal was friendly and outgoing we had laughs while signing for what we wanted thanks guys More

Amazing customer service. Everyone was extremely friendly and jovial. The process has been by by my best car buying experience. Would highly recommend and will definitely be back to by my next car and jovial. The process has been by by my best car buying experience. Would highly recommend and will definitely be back to by my next car More

With the Corona virus Pandemic in full gear, I felt secure being inside during the service to my vehicle. My appointment with Mike Huttleston was as scheduled. He consulted with me during the wait ti secure being inside during the service to my vehicle. My appointment with Mike Huttleston was as scheduled. He consulted with me during the wait time to review other repair concerns identified by the technicians. More

My experience at Lexus of Sacramento turned out great for several reasons; great experience on the lot, friendly staff, no complications within the purchasing process, and never felt pressured. Overall, I fe several reasons; great experience on the lot, friendly staff, no complications within the purchasing process, and never felt pressured. Overall, I felt like I got deal. Left satisfied. More

Purchased a new 300NX via the Internet and Ernie was fantastic to deal with. I would rate his service as exemplary and he was always available to answer any and all questions I had. He took the time t fantastic to deal with. I would rate his service as exemplary and he was always available to answer any and all questions I had. He took the time to review our audio and navigation system as well as review the overall instrumentation with us and made sure we felt comfortable before driving off the lot. Lexus is a quality vehicle that will often sell itself. If you are looking for good service to go with that, I would highly recommend Ernie! More

I must say my contact person, Kyle Reid, is an exemplary representative for Lexus of Sacramento. He stuck with me even when it appeared I would not make a purchase when the subject vehicle did not have the representative for Lexus of Sacramento. He stuck with me even when it appeared I would not make a purchase when the subject vehicle did not have the blind spot feature by suggesting I consider the LS 460 which I did purchase. In addition, and after the sale, he took care of two additional requests in a timely manner. Excellent service! RLSchimmel PS. The only negative was with the finance department in that the representative acted exasperated when I would not purchase an extended warranty. I spent my entire career in sales and did not appreciate the excess pressure to purchase something I repeatedly declined. More