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Lexus of Sacramento
Sacramento, CA
3,005 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,005 reviews
October 28, 2020
Kyle went out of his way at Sacramento Lexus to help us with our RX350 purchase. Kyle made sure we found the right car in our price range and what we were looking for. No pressure and worked with us on the with our RX350 purchase. Kyle made sure we found the right car in our price range and what we were looking for. No pressure and worked with us on the purchase and trade in. We have purchased Certified Lexus in the past from Sacramento Lexus and will continue. Lexus of Sacramento has always treated us like family. I recommend only Lexus of Sacramento when your looking for a good, comfortable quaily vehicle. Thank you Kyle!! Randy & Sylvia Torres Pollock Pines More
by Srinstructor1
October 27, 2020
I have been a Sacramento Lexus client for the past seven years and highly recommend and appreciate your service and friendliness. Thank you. Sincerely, Cheryl Wilder. years and highly recommend and appreciate your service and friendliness. Thank you. Sincerely, Cheryl Wilder. More
by CAWILDER53
Verified CustomerEmployees Worked With
Brandy Joseph
October 21, 2020
The sales rep Robert Escobosa was very personable and made the purchase easy and hassle free. He had a good sense of humor and entertained my husband's off topic conversations. made the purchase easy and hassle free. He had a good sense of humor and entertained my husband's off topic conversations. More
by NEWMOM711
October 21, 2020
This dealership is as close to what a professional standard should be as I've experienced in some time. They mean what they say and say what they mean. Punctual and professional, with maintenance re standard should be as I've experienced in some time. They mean what they say and say what they mean. Punctual and professional, with maintenance receptionists who know very well what customer service is supposed to be. Maintenance is performed accurately, and in a timely manner. If there are any surprise issues, they're quick to discuss and inform. Good people doing good things.... More
by JKRAMER4U
October 20, 2020
I was told my service would take 3-4 hours, but it took over 7 hours to complete. What was even more disappointing is I didn't even receive a status call to let me know what was going on with my service. over 7 hours to complete. What was even more disappointing is I didn't even receive a status call to let me know what was going on with my service. I usually am impressed with Lexus of Sacramento, but this was not what I've come to expect from this dealership. More
by Phil
Employees Worked With
Eric Pantoja
October 20, 2020
What can I say? Lexus makes great cars and the support staff at Lexus of Sacramento knows what to do to keep the cars running at peak performance. staff at Lexus of Sacramento knows what to do to keep the cars running at peak performance. More
by DJMPHD
Employees Worked With
Brandy Joseph, Eric Foltz
October 19, 2020
The experice with this dealer was very happy with the service provided this dealer. I am going to come back again in the near future. Thanks service provided this dealer. I am going to come back again in the near future. Thanks More
by Jackhu
Employees Worked With
October 19, 2020
The service while I was there was amazing. After, not so much. They stripped the locks on my wheels & I nearly had to pay for new ones. 5/10. much. They stripped the locks on my wheels & I nearly had to pay for new ones. 5/10. More
by MARIAH.JAUREGUI22
Employees Worked With
Rachelle Parrow
October 19, 2020
The professional staff make any visit a pleasant one. Explanations of the service are complete, I live 100 miles away, and this is my fourth Lexus Explanations of the service are complete, I live 100 miles away, and this is my fourth Lexus More
by CAMPBELLJANELL11
Employees Worked With
October 19, 2020
We bought the vehicle at the Sacramento-Lexus dealership, over a year now; The periodic-services were well handled, along with alerts & reminders. The Customer-service & the Mechanical-expertise & efficiency over a year now; The periodic-services were well handled, along with alerts & reminders. The Customer-service & the Mechanical-expertise & efficiency has been very-well managed. This encourages us to continue our vehicle-service needs at this facility. Our special Thanks to the Customer-service Management Team & the Inspection/Service Team. The overall Management is Excellent. Please note that we may not have met all members in the Team & hence could not rate them all. Regards, (Anita P. Raj) More
by PRAJ2020
