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Lexus of Sacramento

Sacramento, CA

4.7
3,006 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,006 reviews

October 19, 2020

We bought the vehicle at the Sacramento-Lexus dealership, over a year now; The periodic-services were well handled, along with alerts & reminders. The Customer-service & the Mechanical-expertise & efficiency More

by PRAJ2020
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Joseph, Eric Foltz
Oct 19, 2020 -

Lexus of Sacramento responded

Hi Anita - Thank you for taking the time to review us! It is wonderful to hear that you are so confident in the Lexus of Sacramento team to get the job done. We appreciate your business and hope to work with you again down the road!

October 19, 2020

From start to finish this dealership is A+++++the sales staff is outstanding no haggle did what they said very nice lounge and clean facilty More

by Rt10851
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Lexus of Sacramento responded

Thank you for stopping by to leave Lexus of Sacramento a 5-star review! It is fantastic to hear that our team was so accommodating and we look forward to working with you in the future!

October 19, 2020

David Toves was a real pleasure to work with.He made us David Toves was a real pleasure to work with. He made us feel very welcomed, no pressure, very knowledgeable about the vehicle we were interested i More

by CNAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David J. Toves, Eric Wilson
Oct 20, 2020 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento, your feedback and rating mean a lot to us. We're glad to hear that David was able to help you find your perfect vehicle! We hope to see you again! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

October 18, 2020

I recently bought a used 2017 Lexus ES 300H from Lexus of Sacramento. I was bit Hesitant about it since I live all the way across the country in Maryland, and was buying the car basically blindly but sales r More

by Abdul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2020 -

Lexus of Sacramento responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Kyle and the rest of our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

October 17, 2020

I took my brand new Lexus in at the agreed upon time to have a scratch repaired that was present when I bought it a week earlier. Upon arrival I was repeatedly told by multiple service members that “it wou More

by J_CLEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Hansen, Eric Foltz
October 17, 2020

I've been going there for service for 15 years Excellent Service. I've had the same service advisor the whole time which is valuable. I don't notice much turnover there which speaks volumes how they treat t More

by MAUREEN WRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Joseph
Oct 18, 2020 -

Lexus of Sacramento responded

It has been a pleasure serving you, Maureen. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Oct 18, 2020 -

MAUREEN WRIGHT responded

Thank you for taking the time to send your kind response to me as a customer.

October 16, 2020

Lexus of Sacramento is always so friendly and efficient. Always listening to my needs. Never had any issues lexus wasn't able to correct. Great job. More

by RMILLS473
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Lexus of Sacramento responded

Thank you so much for the rave review! It means a lot that you can depend on our Lexus of Sacramento team for excellent service, every time. Have a wonderful weekend!

October 16, 2020

Lexus Sacramento always provides quality service when I bring my car in. They are on time at intake, provide a temporary car if I need one and the service is always completed in the time they promised. More

by ADORAHENDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Lexus of Sacramento responded

Thank you for your confidence in the Lexus of Sacramento service team! We appreciate you taking the time to review us and are proud to have earned your business. Safe travels, and we hope to work with you again down the road!

October 16, 2020

Service was completed in the time frame that was promised. Everyone was polite and practiced social distancing and mask wearing. Love that Lexus always washes car and cleans the interior More

by CSWANRN2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Lexus of Sacramento responded

Thank you for taking the time to review us! It is fantastic to hear that you had such an efficient service experience. We appreciate your business and hope to work with you again at Lexus of Sacramento!

October 16, 2020

My unscheduled service experience was very positive beginning with a gentleman who spoke with me afterhours the previous evening when I discovered my car would not start. Lexus roadside service was gr More

by Nancy
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Lexus of Sacramento responded

Thank you, Nancy, we are very happy to hear that Christina and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

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