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Lexus of Sacramento
Sacramento, CA
3,006 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,006 reviews
October 15, 2020
I spent almost $2000 yesterday , it was so mad without free car wash service over there.it was surprising to me , I have different dealership, they always have free car wash after service. free car wash service over there.it was surprising to me , I have different dealership, they always have free car wash after service. More
by CINDYYANG4339
Verified Customer
October 15, 2020
The service at the Sacramento Lexus continues to be a great experience...Tracey is my go to person and has always been professional, efficient, timely and caring. great experience...Tracey is my go to person and has always been professional, efficient, timely and caring. More
by VJ
Employees Worked With
October 15, 2020
All very pleasant. Set up my phone for me. Only problem, it doesn't work. Next time I'm in I'll have them undo. Waiting for a part. Should have been in by now. Haven't heard from anyone. Please check on it doesn't work. Next time I'm in I'll have them undo. Waiting for a part. Should have been in by now. Haven't heard from anyone. Please check on it, before the trunk bashes in my husband's head More
by SZOVOD
Employees Worked With
Brandy Joseph
October 15, 2020
I have always been very happy with the dealership. Started with a 2004 Lexus 350 and now have had a 2015 for 5 years! It's still like new! And only 33,000 miles on it! Started with a 2004 Lexus 350 and now have had a 2015 for 5 years! It's still like new! And only 33,000 miles on it! More
by CFABIAN0202
Employees Worked With
October 15, 2020
Bought my tires here and they’ll let me pay tire rotation and balancing after 5000. I normally go to les schwab that do free tire rotation and balancing every 5000 miles for tire life. Promised me they’ll do and balancing after 5000. I normally go to les schwab that do free tire rotation and balancing every 5000 miles for tire life. Promised me they’ll do the same More
by TONGTEN
Employees Worked With
October 15, 2020
Our Rx needed repair and service and it was done perfectly and with great care. Thank you, Brandy- you’re the BEST! We enjoyed the loaner car too! perfectly and with great care. Thank you, Brandy- you’re the BEST! We enjoyed the loaner car too! More
by C&H Bolton
Employees Worked With
Brandy Joseph
October 14, 2020
Everyone was friendly. My recall was taken care in a timely manner. Did miss the donuts in the waiting area, but understand because of the virus. Thank you for your great service. timely manner. Did miss the donuts in the waiting area, but understand because of the virus. Thank you for your great service. More
by DARRELLLAREE
Employees Worked With
I can’t remember who helped me.
October 14, 2020
Had to have some items installed at Lexus of Sacramento, i.e. side moldings. I was given a loaner car and the work was done in an excellent fashion to my total satisfaction. Ernie was great to work with. i.e. side moldings. I was given a loaner car and the work was done in an excellent fashion to my total satisfaction. Ernie was great to work with. More
by mrmaffei
October 14, 2020
Scheduling the thirty thousand miles service of my car was very easy, I made the appointment on the phone and the person I spoke with was very professional in assisting me. I got the date and time that wo was very easy, I made the appointment on the phone and the person I spoke with was very professional in assisting me. I got the date and time that worked well with my schedule. More
by LAJESSBOY
Employees Worked With
Brandy Joseph
October 14, 2020
Excellent customer service, all around! Brandy was the best as always, and loved that they offered a pick up and delivery service!!! The work was done sooner than expected, and best of all? I didn't hav best as always, and loved that they offered a pick up and delivery service!!! The work was done sooner than expected, and best of all? I didn't have to leave home! More
by NXLC
Employees Worked With
Erica - Transportation, Brandy Joseph
