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Lexus of Sacramento
Sacramento, CA
3,006 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,006 reviews
October 14, 2020
Everything was done to my satisfaction except the tiny touch up. I had to return to have it done. It was promptly done to my satisfaction. touch up. I had to return to have it done. It was promptly done to my satisfaction. More
by JMACEO
Verified Customer
October 14, 2020
I am very impressed with the level of professionalism and exceptional service I consistently experience with every member of the Lexus staff including the service, sales and parts teams. exceptional service I consistently experience with every member of the Lexus staff including the service, sales and parts teams. More
by VOMAKI
October 14, 2020
Nick Cruz is the consummate professional. He always ensures that he is not only solving the problem, but also ensuring customer satisfaction. He consistently exhibits a high level of professionalism an ensures that he is not only solving the problem, but also ensuring customer satisfaction. He consistently exhibits a high level of professionalism and provides exceptional service in all of my interaction with him. More
by VOMAKI
Employees Worked With
October 13, 2020
Everything went smoothly. I was there for less than an hour for a maintenance visit. I have nothing negative to report on this visit. Thank you. hour for a maintenance visit. I have nothing negative to report on this visit. Thank you. More
by JOYCE.KLEIN
Employees Worked With
Ryan Hansen
October 13, 2020
My experience with the salesman Carlos was very wonderful, he was kind and pleasant. He was very helpful and answering all our questions on point .I would recommend your dealership to family and fr wonderful, he was kind and pleasant. He was very helpful and answering all our questions on point .I would recommend your dealership to family and friends . Thank you we love our new car.. More
by CHANTEL_HEARNE
October 13, 2020
They handle the customer with professionalism and friendly. They always smile and very efficient to their job. The request was granted right away and without delays. friendly. They always smile and very efficient to their job. The request was granted right away and without delays. More
by YVAN_JORDAN41
Employees Worked With
Brandy Joseph
October 13, 2020
Kathy was amazing processing the sale of my CT200H. Really patient and relatable. The sale took about 2 hrs. Front start to finish. It was a pleasure doing business with them. Really patient and relatable. The sale took about 2 hrs. Front start to finish. It was a pleasure doing business with them. More
by IRMAIGUTIERREZ
October 12, 2020
Despite the miscommunications about the follow up service appointment, everything got taken care of. I'll be back next year to look at a Lexus to replace my Acura TL. appointment, everything got taken care of. I'll be back next year to look at a Lexus to replace my Acura TL. More
by HOUSEPREWITT
