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Lexus of Sacramento

Sacramento, CA

4.7
3,006 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,006 reviews

September 17, 2020

The people at Lexus are kind and considerate, do excellent work, always there to see if you want courteous car where available, and also goodies in the lounge! More

by DENNIS.KONESKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
Sep 17, 2020 -

Lexus of Sacramento responded

Thank you for the wonderful review, Dennis! We are delighted to hear that you've received consistently excellent service from our Lexus of Sacramento team. Enjoy your day!

September 17, 2020

Great service came for part recall check, they gave us a loaner and kept us informed and had a few items repair. I will definitely come back again. More

by RCAVASOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Lexus of Sacramento responded

Hello, We are very happy to have provided you with such a positive experience working with Nick! We sincerely value your business and look forward to your next visit. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 17, 2020

Replacement of the recalled fuel pump was handled expeditiously and courteously. The dropping off/picking up processes were done very efficiently. Service all around was excellent, thank you! More

by SHUNDAHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Lexus of Sacramento responded

Hello, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 17, 2020

Lexus is awesome! From the first call to the last to pick up the car everything went well. Ryan was polite and helpful and made the experience seamless. Thank you! More

by GMARYANN635
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hansen, Ryan Hansen
Sep 18, 2020 -

Lexus of Sacramento responded

Maryann, Thank you! We appreciate your business and Ryan and our team look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 17, 2020

Extremely nice staff, Michael was amazing I never felt obligated to buy the car, they were never pushy either, amazing!!! I really enjoyed purchasing my car. More

by CHANTALOSUNA73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Boyd
Sep 18, 2020 -

Lexus of Sacramento responded

Chantal, Thanks for your feedback on your recent visit to Lexus of Sacramento. I'm glad to hear that Michael was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 17, 2020

Im really satisfied with the staff and service they are great respectful and knowledgable people. Special oscar sedighi... i will recommend other people to come buy there lexus in this dealership More

by ORTALEZA.MARVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Sedighi
Sep 18, 2020 -

Lexus of Sacramento responded

Marvin, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Oscar and our team, and we look forward to working with you again. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 17, 2020

Kent has been the best salesperson i've ever purchased a vehicle from, hands down!! I can't say enough with how he went above-and-beyond to make sure our buying experience was absolutely seamless and phenom More

by Ali A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Lexus of Sacramento responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Kent and hope you enjoy your new BMW! We truly appreciate your feedback! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 17, 2020

I'm always happy with the service of Mike Huttleston! He is very professional and honest. I respect his suggestions of keeping my car running good. Thank you! More

by johnnydough25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Sep 18, 2020 -

Lexus of Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 17, 2020

This is definitely the best place to get your Lexus serviced. Great customer service and they always do all they can do to meet your needs. Thank you Lexus if Sacramento More

by MIKEPCASPILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Lexus of Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 17, 2020

I really appreciated the service I received from Christina. She was able to address all my concern and accommodate me with a service appointment for that morning. Please extend my personal thanks More

by SChan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Car Porter
Sep 18, 2020 -

Lexus of Sacramento responded

Thank you for your very kind review of Christina. We strive to make sure that all of our customers leave happy. We will share your comments with the service team and hope to see you again at Lexus of Sacramento. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

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