Lexus of Sacramento

Always an easy service appt Coffee and tea, water bottles, donuts or bagels while u wait. Watch tv or use a private computer cubicle. Or get a loaner car. Great! Coffee and tea, water bottles, donuts or bagels while u wait. Watch tv or use a private computer cubicle. Or get a loaner car. Great! More

Great Buying Experience My wife and I went in with a particular vehicle in mind. Upon arriving we were promptly greeted by Kent Owens (whom we had an appointment with). Ken My wife and I went in with a particular vehicle in mind. Upon arriving we were promptly greeted by Kent Owens (whom we had an appointment with). Kent did a fantastic job of going over the vehicle's features, taking us through a test drive, and made the purchasing about as easy going as it could be. My wife and I both appreciated all of his candor and help through the process. More

Joyful experience! I told Charlie at the outset that I wanted to buy locally, buy from him, and wanted to have fun doing so. He made that happen! Sam is incredibly w I told Charlie at the outset that I wanted to buy locally, buy from him, and wanted to have fun doing so. He made that happen! Sam is incredibly well-suited for her job. She is endlessly patient and willing to go over the same ground until I was comfortable. Mike is very professional and thoroughly explained all my options. He realized that I was pretty tired by the time I got to him and modified his presentation to accommodate me. I very much appreciated his flexibility. From the moment that fate had Charlie open the door for me until Sam took the photo with the red bow, this was the car-buying experience I had hoped for. Thanks to your great team! Gloria Harmon More

Excellent Service With all the vehicles I have bought this was easily the most relaxed and smoothest experience I have ever had at a dealership. The sales associate, Do With all the vehicles I have bought this was easily the most relaxed and smoothest experience I have ever had at a dealership. The sales associate, Don W., was knowledgeable, friendly, and courteous while providing us excellent service. More

Truly... Excellent!! Buying a car from Lexus of Sacramento was truly an excellent, easy, and friendly experience. We shopped for over a month before buying... Our salesma Buying a car from Lexus of Sacramento was truly an excellent, easy, and friendly experience. We shopped for over a month before buying... Our salesman followed up during that time period, but was never pushy. He worked hard to get us the best pricing, and has followed up after the purchase. The entire staff at Lexus of Sacramento has welcomed us to their family... And, we love our new car, Lexus IS200t. More

From start to finish almost everything was perfect. I knew I was going to do a lease so I went in with eyes wide open. The test drive with Kathy was perfect. She knew almost everything about the car, ve I knew I was going to do a lease so I went in with eyes wide open. The test drive with Kathy was perfect. She knew almost everything about the car, very nice and fun to talk with. Then we went in to sit down, the second guy came out and was also very nice and seemed happy about his job and to meet me. The finance part was the only part that I felt like I was just added on to his pile of work and had to get it done. He wasn't the only finance guy I have dealt with like this...maybe its just the way for the finance part or it was an off day for him, I have those myself at work. Samantha was very sweet, patient, and knew her job well! Overall the experience was great! And I would recommend to anyone. More

Friendly, courteous and caring I have felt cared for and well taken care of and listened to if I have a question....Appreciate the follow up phone call to make sure all is fine. I have felt cared for and well taken care of and listened to if I have a question....Appreciate the follow up phone call to make sure all is fine. More

Happy Clients in Auburn My husband and I were so surprised by the GREAT SERVICE we received from Lexus of Sacramento. We have leased a lot of cars over the years and we have My husband and I were so surprised by the GREAT SERVICE we received from Lexus of Sacramento. We have leased a lot of cars over the years and we have never had such a WONDERFUL service team as we had with Lexus of Sacramento. Kent Owens and Jose were wonderful. Not only did they bring our care to our office in Auburn but, their attitudes were so positive. Kent took the time to assist us in filling out the paper work. He was so thoughtful to explain everything we had questions about. This gentleman has a smile in his voice on the phone, and was a pleasure to meet. Jose the technical guru regarding the car was to patient in explaining how this automobile works. We being of the older generation appreciated that. He took us from the back bumper to the front GPS. This is car is a feat of technology. More

A lifelong customer I purchased my fourth Lexus RX last week, and because of a family health crisis, I needed for it to happen smoothly, and quickly. It did, and the tea I purchased my fourth Lexus RX last week, and because of a family health crisis, I needed for it to happen smoothly, and quickly. It did, and the team at Lexus went beyond what was expected. I have used and will continue to use Lexus Service only for my vehicles. The Service team provided their usual superior work. Although current technology has made purchasing of all products overall easier and faster, when it comes to the vehicle I invest in and the vehicle that I rely upon to be safe, a face to face relationship is what I value. That is why Lexus Sacramento will always be my choice. More

The Sacramento Lexus experience Recently, I purchased a 2015 RX 350 for my wife through Lexus of Sacramento. The overall experience was outstanding, due to the subject matter experti Recently, I purchased a 2015 RX 350 for my wife through Lexus of Sacramento. The overall experience was outstanding, due to the subject matter expertise, and impeccable customer service from Don Wert. He made our purchasing experience memorable, and Lexus of Sacramento has earned our customer loyalty for our future vehicles, and services. Thanks Don More