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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,006 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,006 reviews

April 01, 2024

Kyle Reid was extremely helpful and patient. He did a great job of keeping in touch and answering our questions. His support after the sale was equally excellent! More

by RMAYER999
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that Kyle had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

April 01, 2024

My car was serviced very well, washed up & delivered in quick time. Daren walked me through the inspection outcome & handed over the documents. Overall, a pleasant experience! More

by RAJGUR
Recommend Dealer
Yes
Employees Worked With
Daren Malone
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Apr 02, 2024 -

Lexus of Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

April 01, 2024

Too many surveys and it should read 'With whom. ..' Stop sending me surveys five six More

by Nope
Recommend Dealer
Yes
Employees Worked With
Everyone is good
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Apr 03, 2024 -

Lexus of Sacramento responded

Thank you for leaving Lexus of Sacramento your five stars and pointing out this wording mistake. It's never our intention to inconvenience anyone and I apologize that you've received unwanted surveys. I think it's best I step in and make sure you're off our communication lists. I won't be able to locate your contact information without a full name, so please reach out when you have a moment. Thank you, Russ McDuffie - Service Director - 916.465.6291

March 30, 2024

The service agent made my visit a good experience with letting me know what to expect. When I received the car, the jobs were done. More

by Luckyme
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
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Mar 30, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

March 29, 2024

Excellent service Survey completed and submitted two weeks ago Customer service was professional, polite and helpful. The specialist explained the work that was done on the Lexus with a positive attitud More

by EARLYBIRDH318
Recommend Dealer
Yes
Employees Worked With
Survey completed
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Mar 29, 2024 -

Lexus of Sacramento responded

We're delighted to know that you found our service at Lexus of Sacramento excellent and professional! We always aim to provide detailed explanations about the work done on your vehicle, so it's great to see this reflected in your experience!

March 29, 2024

Service is excellent and all technicians are very knowledgeable and friendly. They did everything to even I was late for my appointment More

by jhu69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Lexus of Sacramento responded

We're glad to know you had an excellent service experience at Lexus of Sacramento, even when running a bit late! Our team always strives for top-notch customer care. Thanks for the review and we hope to see you again soon!

March 29, 2024

I have been a Customer for years! 5 Lexus cars owned! Grateful for their service and support More

by MIHITASGRNDMA
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
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Mar 30, 2024 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

March 28, 2024

Peter is a great salesman, he listened to what we wanted and gave us a great deal More

by Faye G
Recommend Dealer
Yes
Employees Worked With
Peter Agerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Agerton
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Mar 28, 2024 -

Lexus of Sacramento responded

Thank you, Faye! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

March 28, 2024

V always takes care of my needs and is very responsive. He is my go to service person More

by Esanch4U
Recommend Dealer
Yes
Employees Worked With
V
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Mar 28, 2024 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

March 27, 2024

Excellent experience. I'm always treated like the best part of Lexus of Sacramento and the Lithia family. More

by JeffnJess
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
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Mar 27, 2024 -

Lexus of Sacramento responded

We're delighted to know you've had an excellent experience at Lexus of Sacramento. Thanks for being a valued part of our Lithia family!

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