Lexus of Sacramento

ya just want to keep doing business with them! These Lexus folk are just good folk. I always get fantastic service, Brandy is always great and helps me on time and in a friendly way. Kent did a gre These Lexus folk are just good folk. I always get fantastic service, Brandy is always great and helps me on time and in a friendly way. Kent did a great job of selling us! We had fun! Mike wrapped up the paperwork as fast as possible! We just love Lexus of Sacramento and don't get me started on my new car! yikes! i adore it! love, kay and john daly More

5 out of 5 Let's cut to the chase, here are the reasons Lexus of Sacramento earned 5 out of 5 stars: 1. Second car in two years and received A+ service from e Let's cut to the chase, here are the reasons Lexus of Sacramento earned 5 out of 5 stars: 1. Second car in two years and received A+ service from everyone last weekend. They found the exact car, color, kept me informed up to delivery (7 days later). Everyone from sales, service, post delivery, car detail, and finance treated me right. I've bought from Hanlees, Roseville Toyota and Elk Grove Toyota and they suck compared to Lexus of Sacramento 2. No hassle pricing - go through Costco Auto and see Mike Kennedy he is a rockstar 3. Service dept is A+, Christina Carson is awesome, she always takes great care of me and my car 4. If your work is 4 hrs or more, they provide a free loaner car 5. Donuts, coffee and water in the morning are free More

New Lease of a Lexus IS250 John, Ernie, Robert and Vanessa were AWESOME! John was great, taking time with me to test drive a car and answer questions. Then I returned a few we John, Ernie, Robert and Vanessa were AWESOME! John was great, taking time with me to test drive a car and answer questions. Then I returned a few weeks later with my husband to make a deal! Very friendly, no pressure....John and Ernie helped us make an informed decision, Robert explained all the details, and Vanessa answered all our questions and showed us how things worked! They ALL stayed until after 9 pm on a Saturday for us! We received a thank you letter from John after the first visit AND after our purchase! I love the different colored pens he used to write and underline!! :-) I also received two calls from him thanking us for our business. I feel like he really does appreciates it. More

Satisfied with Lexus of Sacramento for over 20 years! Our most recent purchase at Lexus of Sacramento is our 5th Lexus purchase from this dealership. We have always been treated with respect, in a very p Our most recent purchase at Lexus of Sacramento is our 5th Lexus purchase from this dealership. We have always been treated with respect, in a very professional manner. From the sales staff to the service department, and very thing in between has always been an enjoyable experience. It has always been a pleasure doing business with them. I realize that most customers are not as loyal as we are, but Lexus of Sacramento has earned our loyalty and continued business. More

I love Lexus Sacramento I was very impressed with Mr, Jesus Robles and his suburb customer services skills. He was very patient with me and answered all my questions, no matt I was very impressed with Mr, Jesus Robles and his suburb customer services skills. He was very patient with me and answered all my questions, no matter how silly or common sense they were. I looking forward to going business with him and with my next visit, drive off with my ideal vehicle: a 2014 Lexus IS 250. Thank you Mr, Robles for making me a true Lexus enthusiast. See you soon. Mr. Harris More

Superior Customer Service I drove over an hour and passed other Lexus dealerships just to go to Lexus of Sacramento due to their reputation. I had a very pleasant sales experie I drove over an hour and passed other Lexus dealerships just to go to Lexus of Sacramento due to their reputation. I had a very pleasant sales experience from Sales Consultant, Don and General Manager, Jamal, and Finance Manager, Mike when I leased my CT200h. They took time to make sure I was happy and had a vehicle that worked for my situation. Everyone was very patient during the whole process even though it was over 2 hours past closing. Sharon was my delivery specialist and was very helpful and knowledgeable about the product. Sharon even helped me setup the hands free bluetooth before leaving the dealership in case I needed to use it on my drive home. Since then I have gotten several follow up calls just to see how I am enjoying my new car. I love my new ride and highly recommend this dealership to anyone in the market for a new vehicle. More

Top of line experience and customer service What can one say? I just had the best car buying experience of my life. I had worked with Kent Owens on buying a car for a good period of time with What can one say? I just had the best car buying experience of my life. I had worked with Kent Owens on buying a car for a good period of time with numerous visits to the dealership. From day one I was always treated like a valued customer. Kent ensured all my questions were answered and never tried to pressure me into purchasing a vehicle knowing that I was not ready. Robert Herndon in Finance provided excellent service and did not try to brow beat into purchasing something I did not want. Sharon Wersted in VehicleDelivery made sure I knew what I needed to know about my new ES 350 before I departed the dealership. She ensured I knew I could contact her with any questions i may have. I was introduced to General Sales Manager Rick Rodell and General Manager Christian Simon. They took time from their busy schedules to talk to me and again they treated me as a valued customer not someone who had already bought a vehicle. I live a small distance from Sacramento Lexus with a dealership closer to my home. But Sacramento Lexus is where my car will serviced because my purchasing experience and the customer service I received. If you're considering purchasing a Lexus, go to NO other place except Sacramento Lexus. Again, Top of the Line! More

Internet buying My purchase handled by Mike Kennedy was outstanding. I will always buy a Lexus this way and from him. Internet buying is the way to go . My purchase handled by Mike Kennedy was outstanding. I will always buy a Lexus this way and from him. Internet buying is the way to go . More

Kent is Awesome! Thank you so much Kent! Your customer service is second to none Sir. Once again, we are extremely satisfied with our purchase of our CT Hybrid...Thi Thank you so much Kent! Your customer service is second to none Sir. Once again, we are extremely satisfied with our purchase of our CT Hybrid...This is our third time buying/leasing a vehicle through you, and I HIGHLY recommend you to everyone! More

Most fun I ever had buying a car! Thank you Don for such a pleasant experience buying a car! My best friend has a Lexus and loves it, of course! She and I went car shopping and drove Thank you Don for such a pleasant experience buying a car! My best friend has a Lexus and loves it, of course! She and I went car shopping and drove many cars over the course of three days. By far, your dealership is the most professional, most pleasant and comfortable environment to be in. No pressure, no gimmicks, just above board customer service with a smile. Thank you so much!!!!! All 10's for you Don!!!!!!!!! Also, had a great experience with my finance gentleman, Robert. Very professional, funny, and did a nice job making me feel at ease! The gentleman who helped me figure out all my gadgets, was Joe, I believe...very knowledgeable as well and helped explain everything in a language I could understand!! Thank you! More