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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,005 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,005 reviews

March 12, 2024

The customer service I received from Tracy was excellent. The only small issue I had was that the courtesy wash person or persons left the back window dirty. More

by LADYLEXUS59
Recommend Dealer
Yes
Employees Worked With
Tracy Cach
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Mar 12, 2024 -

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Tracy here at Lexus of Sacramento. Best Regards, Christian Simon General Manager

March 12, 2024

Attentive. I like v, I like v, ilike V, I like V. I really like V. More

by JIM.KUCHAR
Recommend Dealer
Yes
Employees Worked With
V
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Mar 12, 2024 -

Lexus of Sacramento responded

The team at Lexus of Sacramento loves seeing great reviews! Thank you, Jim!

March 12, 2024

I had an extremely disappointing experience at Lexus of Sacramento. Dealing with Patrick Castano was unpleasant due to his arrogance and pushy demeanor. The dealership raised the car price and sold it befo More

by 03.sills_hunch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Armstrong , Patrick Castano
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Mar 15, 2024 -

Lexus of Sacramento responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Christian Simon General Manager

March 11, 2024

Excellent service and work was done on time. Will take care for service again at sac Lexus More

by TITUS.TOYAMA
Recommend Dealer
Yes
Employees Worked With
Gustavo Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus
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March 11, 2024

The staff from sales, financing, to service have shown nothing but professionalism.. towards their clients. More

by Retgumshoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Keon
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Mar 11, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! All of us at Lexus of Sacramento are glad to have you as a customer. Best Regards, Christian Simon General Manager

March 11, 2024

Excellent staff Sales and service experience was good. We are happy customers. Thanks for the car wash. More

by Threes33
Recommend Dealer
Yes
Employees Worked With
Gustavo Reynoso
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Mar 12, 2024 -

Lexus of Sacramento responded

We're glad to know you had a good experience with our sales and service team at Lexus of Sacramento. Thank you for your kind words, we hope you enjoy the clean car!

March 11, 2024

The person I worked with was professional, courteous and knowledgeable Very helpful, proactive Kind, professional More

by Andreajoy.rn1
Recommend Dealer
Yes
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Mar 12, 2024 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

March 10, 2024

Responsive to all my questions and even allowed me to leave my vehicle at dealership for a few days so that I could get the new vehicle home. Great service all around. More

by BOTHOMPSON62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Reid
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Mar 10, 2024 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

March 10, 2024

Great communication, fantastic on explaining and quick responding, also quick processing Excellent Good Fantastic Amazing good job More

by nhatdao2002
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daren
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Mar 11, 2024 -

Lexus of Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Christian Simon General Manager

March 10, 2024

easy to work with & happy to help i recommend the people there to any lexus owner More

by rafgar100
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
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Mar 10, 2024 -

rafgar100 responded

easy to work with & happy to help i recommend the people there to any lexus owner

Mar 11, 2024 -

Lexus of Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Christian Simon General Manager

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