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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,004 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,004 reviews

March 08, 2024

I have been happy with the services for at least 10 years. Now please stop asking. If I have a problem, I will tell you. More

by MREEDFLUTE
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
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March 08, 2024

I made an appointment. When I made the appointment I told them about my drivers seat issue. When I dropped the car off they didn't know about it. I explained my problem. Th More

by Markusdascher
Recommend Dealer
No
Employees Worked With
V Moua
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : V
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March 06, 2024

They have always treated me well. Love this dealership from sales to service! Always will continue to come back More

by Rwjw1993
Recommend Dealer
Yes
Employees Worked With
Jared Ivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Ivey
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Mar 06, 2024 -

Lexus of Sacramento responded

We are so glad that Jared had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Christian Simon General Manager

March 06, 2024

They got me in for service even though I messed up on the service date. More

by Dani
Recommend Dealer
Yes
Employees Worked With
V moua
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Mar 06, 2024 -

Lexus of Sacramento responded

Dani, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

March 06, 2024

Everyone was great. Give Kyle a raise Give everyone a raise. A large raise Word More

by DAVID.FUSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Reid
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Mar 06, 2024 -

Lexus of Sacramento responded

David, Thanks for your feedback on your recent visit to Lexus of Sacramento. It's great to hear that Kyle was able to assist you and that you had such a positive experience. Best Regards, Christian Simon General Manager

March 06, 2024

It was very nice. The process was smooth. Raj was very attentive and nice and accommodating. More

by vanessango12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raj Kundiwala
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Mar 06, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with Raj and our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

March 06, 2024

Gus was very professional, prompt, and concise throughout the service. Gus provided exceptional service from the beginning through end. More

by johnvincent_777
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gus Reynoso. He provided excellent service.
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Mar 06, 2024 -

Lexus of Sacramento responded

John, Thanks for sharing about your experience with Lexus of Sacramento. Gus and our team appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

March 06, 2024

Vee always provides us with the best service. Very professional and highly recommended!! Vee takes great care of his customers More

by SHEILAROSE4948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vee
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Mar 06, 2024 -

Lexus of Sacramento responded

Thank you for the kind words! We look forward to sharing your compliments with Vee and the rest of our team and don't hesitate to let us know if we can be of further assistance. Best Regards, Christian Simon General Manager

March 05, 2024

Awesome services of all people who helped us, very professional we are very satisfied and we will recommend to others to go to Lexus Sacramento. More

by MCL
Recommend Dealer
Yes
Employees Worked With
Basil
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Mar 05, 2024 -

Lexus of Sacramento responded

We're so glad to know you had a positive experience with us at Lexus of Sacramento! Your recommendation means the world to our team. Enjoy your new ride and we look forward to serving any future needs.

March 05, 2024

Nick is very thorough I appreciate his full attention when I am there and is very friendly More

by Cgarcia315
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
Report | Print
Mar 05, 2024 -

Lexus of Sacramento responded

Thank you so much for your kind words for Nick and for taking the time to leave us this wonderful feedback! Best Regards, Christian Simon General Manager

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