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Lexus of Sacramento

Sacramento, CA

4.7
3,002 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,002 reviews

January 29, 2024

Wonderful, they took my vehicle, issued me a loaner and kept me updated during the process. More

by Rrscott64
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
January 28, 2024

He did good job. I ‘m so happy when bought the car at dealership Fulton . More

by NGUYENPHUOC62
Recommend Dealer
Yes
Employees Worked With
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Keon
Jan 28, 2024 -

Lexus of Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Christian Simon General Manager

January 28, 2024

Service adviser Christina was excellent! ! She explained all the services that were to be done in a very friendly and easy to understand manner! Called right back when I had a question! Give More

by Bella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Lexus of Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Christina and our team and don't hesitate to let us know if we can be of further assistance. Best Regards, Christian Simon General Manager

January 27, 2024

They were respectful of my time and didn't play games My salesman Raz was knowledgeable More

by MARK@STEELMILLRECYCLING.COM
Recommend Dealer
Yes
Employees Worked With
Jared Ivey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Ivey
Jan 29, 2024 -

Lexus of Sacramento responded

Our team is committed to respectful and straightforward sales support, so your feedback makes our day! We will share your kind words with Raz and everyone here at Lexus of Sacramento. Thank you!

January 27, 2024

Easy! We purchased a used vehicle and it was simple. Deane was helpful and the process was straightforward. More

by MARLENE.MARSHALL652
Recommend Dealer
Yes
Employees Worked With
Bryon Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryon Burdette
Jan 28, 2024 -

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Marlene, and it's great to hear about your excellent experience here at Lexus of Sacramento. Best Regards, Christian Simon General Manager

January 27, 2024

The people at Lexus of Sacramento are truly amazing easy 5 stars on everything. I recently went to check out a 2024 Lexus IS 350 F-Sport. I spoke with Raz on the phone to make sure the car was in stock and More

by COREY.COPENHAVERMNL
Recommend Dealer
Yes
Employees Worked With
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Keon
Jan 28, 2024 -

Lexus of Sacramento responded

Thanks for your feedback on your recent visit to Lexus of Sacramento. It's great to hear that we were able to assist you, Corey, and that you had such a positive experience. Best Regards, Christian Simon General Manager

January 25, 2024

Good Stop bothering me This is annoying You did good Not much to share If I had specific items I will let you know More

by SUJAN.PUNYA
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
January 23, 2024

Everyone (and Christiana in particular) seemed very attentive and treated the customers professionally. Much better experience compared to any other dealership I have ever dealt with. More

by Herman
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Lexus of Sacramento responded

Herman, we're glad to know you had a positive experience with Christiana and our team at Lexus of Sacramento. We strive for professionalism and attentive service - thanks for noticing!

January 22, 2024

Fraudulent lies, worse customer service , everything doing based on lies and fraud I have been waiting for my title and.registration almost six month More

by HAQJOHASHMAT
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Simon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Lexus of Sacramento responded

I'm sorry to read about your recent experience with us. It's important for us that our customers feel they are treated honestly and with respect, so this feedback is concerning. I understand the frustration of waiting for title and registration documents - let's get this sorted out as soon as possible. Please reach out directly when you can. Thank you, Christian Simon - General Manager - 916-465-6331

January 18, 2024

Kyle was very friendly and made the buying process easy. We didn't feel rushed and the whole purchase went smoothly. Thanks to Kevin too, he explained all the paperwork we were signing. More

by JANICEKIRBY70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Lexus of Sacramento responded

Here at Lexus of Sacramento, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Janice, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Christian Simon General Manager

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