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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,002 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,002 reviews

January 18, 2024

First Lexus I owned and very Happy especially with your customer service, and my sales reps More

by FLASHONE0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angle, Steve, Basel
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Jan 18, 2024 -

Lexus of Sacramento responded

Thank you for your business and this review. We're happy to hear Richard, Steve, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Christian Simon General Manager

Jan 18, 2024 -

FLASHONE0 responded

Thank you again 🙏

January 18, 2024

Concern for your safety is reflected on their mission to keep your vehicle in excellent shape. More

by golfmaui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
V Moua
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Jan 18, 2024 -

Lexus of Sacramento responded

When a customer says words like this, we know we're doing our jobs right at Lexus of Sacramento! Thank you for sharing your appreciation for our professionalism. Safe travels!

January 18, 2024

V is the best service person you have there. V does great explaining and don't feel he pushes products on me. More

by Mrrod
Recommend Dealer
Yes
Employees Worked With
V
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Jan 19, 2024 -

Lexus of Sacramento responded

We're glad to know that you had a positive experience with our team at Lexus of Sacramento. We always aim for excellent customer service without any pressure. Thanks for your review!

January 17, 2024

Professional and no pressure Very comfortable experience. Bill Axtell was a pleasure to work with. More

by REGHOLLIDAY2014
Recommend Dealer
Yes
Employees Worked With
Jared Ivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Ivey
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Jan 17, 2024 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

January 17, 2024

Fast service. I was in and out quick I love going to Lexus of Sacramento and I will continue to go there More

by 1975cowboyfan
Recommend Dealer
Yes
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Jan 17, 2024 -

1975cowboyfan responded

Thank you lexus of Sacramento

Jan 17, 2024 -

Lexus of Sacramento responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Christian Simon General Manager

January 17, 2024

Excellent V is the best! Lexus of Sacramento Is the best! Kent Owen's is great too! I drove the new RZ and like it More

by magunning86
Recommend Dealer
Yes
Employees Worked With
V
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Jan 17, 2024 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

January 17, 2024

Pretty good overall V did a good job, customer service is awesome every single details did followed up on me. Kudos to him and all the employees in service department. More

by Georgenodora57
Recommend Dealer
Yes
Employees Worked With
V
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Jan 17, 2024 -

Lexus of Sacramento responded

Thank you so much for your kind words, George, and for taking the time to leave us this wonderful feedback! Best Regards, Christian Simon General Manager

January 17, 2024

Found me the car I wanted. Easy and quick experience. Salesman was friendly and helpful and finance guy was great. Great sales experience More

by Siourisc
Recommend Dealer
Yes
Employees Worked With
Cyole Baker
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Jan 17, 2024 -

Lexus of Sacramento responded

We're glad to know you had a quick and easy car-buying experience with us at Lexus of Sacramento. Thank you for the positive feedback about our sales and finance team! Enjoy your new ride!

January 17, 2024

I received the usual good service from the dealership! In particular, my Service Representative, Tracy Cach, provided excellent customer service as always! More

by Raider Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Lexus of Sacramento responded

Mike, it's great to know that Tracy and our team at Lexus of Sacramento provided you with the excellent service we strive for. Thanks for your support!

January 17, 2024

I don’t know who Jared Ivey is. I worked with Robert and Steve. They were amazing More

by THERESA.ROELOFS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Ivey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve in finance 10;stars
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Jan 17, 2024 -

Lexus of Sacramento responded

Thank you, Theresa! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

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