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Lexus of Sacramento
Sacramento, CA
3,002 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,002 reviews
Verified Customer
December 29, 2023
It was short, sweet, and to the point. Plus I got a great deal on my car. Plus I got a great deal on my car. More
by SEANLYONS86
December 29, 2023
I had an oil change, tires rotated, etc. that was done on Dec 12th then my flat tire sensor logo appeared on my display after that I had to return back to Lexus on December 26th to had new t that was done on Dec 12th then my flat tire sensor logo appeared on my display after that I had to return back to Lexus on December 26th to had new tire sensors replaced on all four tires. I've had Lexus vehicles my whole life. I've never had to replace a tire sensors before. More
by SLR13
Employees Worked With
Tracy Cach
December 29, 2023
Very pleasant experience our sales representative Carlos was very informative and cordial. Left a happy customer. was very informative and cordial. Left a happy customer. More
by Ebny123
Employees Worked With
December 29, 2023
Was very helpful, took his time with me and made sure I was well taken care of. was well taken care of. More
by Davy
Employees Worked With
December 29, 2023
Service man did not explain what they did in this maintenance or gave any comments or advice. I was asked to sign papers then went home.This is not friendly services. maintenance or gave any comments or advice. I was asked to sign papers then went home.This is not friendly services. More
by Van Dang
Employees Worked With
None of them
December 29, 2023
My advisor Tracy was absolutely wonderful but overall i am not happy with the service provided. With my vehicle under warranty, it should not take me three visits in under a month to get a problem sorted o am not happy with the service provided. With my vehicle under warranty, it should not take me three visits in under a month to get a problem sorted out. Rather than replacing my battery, they opted to charge it or focus on other components since it did not fail the battery test. Taking time off work to get to the dealer is not easy during the holidays but not having my car start is also not an option. More
by GURJIT_BUDWAL
Employees Worked With
