Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,003 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
Contact Dealership
View Awards

2600 Fulton Ave

Sacramento, CA

95821

Directions

By Type

Showing 3,003 reviews

December 22, 2023

My service appointment went really well and Nick took care all my concerns regarding my 2013 Lexus. More

by NSAHOTA916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2023 -

Lexus of Sacramento responded

We are happy to hear your service visit went smoothly here at Lexus of Sacramento! Thank you for giving a shoutout to Nick and we'll see you down the road. Happy holidays!

December 22, 2023

She gets everything done, done right and done on time! What more can I ask for? More

by Jerry Del Core
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2023 -

Lexus of Sacramento responded

Jerry, thank you for leaving Lexus of Sacramento a five-star review! We appreciate your confidence in our team to get the job done right. See you down the road!

December 22, 2023

Nick is a crown jewel in your service department Everyone is attentive and super friendly More

by arianahenderson
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
Report | Print
Dec 22, 2023 -

Lexus of Sacramento responded

Ariana, thank you for sharing this glowing praise for Nick and the team at Lexus of Sacramento! We're grateful for your support!

December 22, 2023

Service associate made sure that my service experience was a positive one. I will return for future service on my vehicle. More

by eckd
Recommend Dealer
Yes
Report | Print
Dec 22, 2023 -

Lexus of Sacramento responded

Thanks for taking the time to share your review with Lexus of Sacramento! We're delighted to hear our service team ensured your visit was a positive one and we look forward to seeing you next time!

December 22, 2023

Good service very good people I recommend secramento Lexus thank you and I love my car More

by MPSHAERON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Castano
Report | Print
Dec 23, 2023 -

Lexus of Sacramento responded

Thank you so much for the great review! We truly appreciate your business here at Lexus of Sacramento.

December 21, 2023

Good customer service, does not ignore complaints and treats each concern with importance. Approachable and professional More

by BAGUHINJENNY6791
Recommend Dealer
Yes
Employees Worked With
V
Report | Print
Dec 21, 2023 -

Lexus of Sacramento responded

Jenny, we appreciate your kind words about our customer service at Lexus of Sacramento! We strive to address every concern with care and professionalism so it's wonderful to receive this feedback. Thanks for the review!

December 21, 2023

V is the best fast efficient and receptive I wouldn't go anywhere else to my Lexus More

by aimee.aquitania
Recommend Dealer
Yes
Employees Worked With
V Moua
Report | Print
Dec 21, 2023 -

Lexus of Sacramento responded

We love to hear V delivered a fantastic Lexus of Sacramento experience, Aimee. Thank you for trusting us with your Lexus!

December 21, 2023

Outstanding service! Went in there to discuss options on my lease and ended up getting a great deal on a new RZ 450e. Jerod was great, answered my questions, and was pati More

by VALESMOTHER1
Recommend Dealer
Yes
Employees Worked With
Jerod Horch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerod Horch
Report | Print
Dec 21, 2023 -

Lexus of Sacramento responded

We're delighted to know you had an outstanding experience with us at Lexus of Sacramento! It's great that Jerod was able to assist and answer all your questions. Enjoy the new RZ 450e, and thank you for recommending us!

December 21, 2023

My first salesman was rude The sales manager was great If it wasn't for the sales manager I would have never bought a car from your dealership More

by TRAVELPLANS
Recommend Dealer
No
Employees Worked With
Patrick Castano, Patrick Castano
Report | Print
Dec 21, 2023 -

Lexus of Sacramento responded

We're sorry to learn about your initial experience with our team, but we appreciate the kind words regarding our sales manager. We strive for excellence in customer service and it seems like we fell short during part of your visit. If you'd be open to discussing this further or have any other questions or concerns, please reach out at any time. We appreciate your feedback and will use it to improve our service moving forward. Thank you, Russ McDuffie - Service Director - 916.465.6291

December 21, 2023

Good good good good good good I have nothing more to say at this time. More

by NICK.BENEDETTO
Recommend Dealer
Yes
Employees Worked With
Al
Report | Print
Dec 21, 2023 -

Lexus of Sacramento responded

Nick, it's great to hear you had a good experience! Thanks for sharing with Lexus of Sacramento.

1
...
65
66
67
...
301