Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,002 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
Contact Dealership
View Awards

2600 Fulton Ave

Sacramento, CA

95821

Directions

By Type

Showing 3,002 reviews

December 09, 2023

Easy scheduling, and prompt, fast serice. Only conplain I have is that many times when I call go schedule, nobody answers, and I have to call back. More

by Nickolaus.r.wilson
Recommend Dealer
Yes
Employees Worked With
Basel
Report | Print
Dec 10, 2023 -

Lexus of Sacramento responded

Nickolaus, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

December 09, 2023

Timely service Good communication Provided a loaner for the 4 hours service Problem resolved Thanks More

by SIOUFFEY
Recommend Dealer
Yes
Employees Worked With
V
Report | Print
Dec 10, 2023 -

Lexus of Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Christian Simon General Manager

December 09, 2023

I was hoping they would be able to changethe car settings from celsius to Fahrenheit but they could not . More

by jerry.mcdonald58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Report | Print
Dec 10, 2023 -

Lexus of Sacramento responded

Jerry, Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

December 08, 2023

Peter was excellent, very communicative, accommodating, fair, and kind when our family was dealing with the surgery of our child during the purchase. More

by BERIT.ELAM
Recommend Dealer
Yes
Employees Worked With
Peter Agerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Agerton
Report | Print
Dec 08, 2023 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that Peter had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

December 08, 2023

All is always smooth and efficient with the Sacramento dealership. Only thing I'd love to be reinstated are loaners. It was one of the main things that set Lexus apart from other dealerships/ brands. More

by FAVI_83
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
Report | Print
Dec 08, 2023 -

Lexus of Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

December 08, 2023

Nick was amazing great customer service My service was fast and efficient nick made sure I was taken care of he went above and beyond More

by TIAKING2013
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
Report | Print
Dec 08, 2023 -

Lexus of Sacramento responded

Thanks for sharing about your experience with Nick and our team here at Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

December 08, 2023

I recently had an outstanding experience at Lexus of Sacramento, and I can't praise them enough. The customer service was exceptional, from the knowledgeable sales team to the truly outstanding dedicati More

by JOHN@GDDRD.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kent Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2023 -

Lexus of Sacramento responded

We're over the moon to know you had such a positive experience at Lexus of Sacramento! It's great that Christina and our team were able to provide exceptional service. We'll be sure to pass on your praise, and we look forward to serving you again in the future. Thanks for recommending us!

December 08, 2023

Efficient service, quality service and friendly service is what I expect and what I received at LOS. More

by Panther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2023 -

Lexus of Sacramento responded

Thanks so much for leaving Lexus of Sacramento a five-star review! It's great to hear our team provided exceptional service. See you down the road!

December 07, 2023

Always first class service and Christina is the best. My service person 20+ treats. Best More

by Charleyb17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Lexus of Sacramento responded

Thanks a ton for your terrific feedback and support, Charley! We'll be sure to let Christina know her expert service continues to stand out - see you next time at Lexus of Sacramento!

December 07, 2023

Friendly employees, clean and well maintained facility, also offer complimentary coffee/hot chocolate other beverages and snacks definitely a plus! More

by MABELSANCHEZ1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Lexus of Sacramento responded

Mabel, we're glad to know you enjoyed the friendly service and amenities at Lexus of Sacramento. Thanks for leaving such a positive review!

1
...
72
73
74
...
301