Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Sacramento
Sacramento, CA
3,002 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,002 reviews
November 27, 2023
I just done my car with V Mouse. He very nice. Good service, people so nice and good smiles and friendly, alway help what people need, excellent He very nice. Good service, people so nice and good smiles and friendly, alway help what people need, excellent More
by christychaungyen
Verified CustomerEmployees Worked With
V Moua
November 27, 2023
I have been a customer of this dealership for over 20 years. Over the past few service appointments, I have found that the service department has gone downhill. After the last three services, I have had years. Over the past few service appointments, I have found that the service department has gone downhill. After the last three services, I have had to return my car to them because the original setvice issue wasn’t been resolved (I live almost 30 minutes from the dealership). This past service, was the most egregious, After a few days of having my vehicle serviced, we kept smelling a chlorine beach smell. We ultimately discovered that they failed to refill my radiator fluid. The receptacle was bone dry. I contacted a service manager and he gave me a measly $75.00 off of the next service. Ridiculous. More
by dramjd26
Employees Worked With
Anh?
November 27, 2023
Very good service thank you I will do the business again with u guy’s with u guy’s More
by sara7272kaur
November 27, 2023
Staff are always very professional and personable! Very collaborative group with someone always available to answer questions. Provide quality feedback that is easy to understand. Very collaborative group with someone always available to answer questions. Provide quality feedback that is easy to understand. More
by Nsayers72
November 27, 2023
Excellent service, clear communication about the planned mechanical services, and the interior and exterior detail services that I requested in addition were superb. mechanical services, and the interior and exterior detail services that I requested in addition were superb. More
by LRWDickerson
Employees Worked With
Other Employees :
Plus people whose names I don't recall: all were excellent.
November 26, 2023
Peter and Jared were great to work with, both were super knowledgeable. Todd Emken was also a great help throughout the process. This was our second purchase and we highly recommend Lexus of Sacramento. knowledgeable. Todd Emken was also a great help throughout the process. This was our second purchase and we highly recommend Lexus of Sacramento. More
by TONY@THEALFANOGROUP
November 26, 2023
Our service advisor, V Moua was friendly, professional, and informative. Felt very comfortable speaking to him about our service and what was needed. He kept us up to date during our service. This dealers and informative. Felt very comfortable speaking to him about our service and what was needed. He kept us up to date during our service. This dealership is a great place to wait for your car. It’s clean, has amenities, and the staff are kind and friendly. More
by LuWright
Employees Worked With
V Moua
November 25, 2023
My experience was amazing and I have no complaints. The atmosphere was top notch and the service was impeccable. The atmosphere was top notch and the service was impeccable. More
by NicoleB11
November 25, 2023
VEE has been my service representative for past couple years after having Mike H. For 10 plus years. I have been served well by both of them….. years after having Mike H. For 10 plus years. I have been served well by both of them….. More
by amosfals
Employees Worked With
Vee, Mike Huttleston
November 25, 2023
Good service and great experience! Easy for appointment and people are friendly. I’ve been to this Lexus over 20 years! Easy for appointment and people are friendly. I’ve been to this Lexus over 20 years! More
by Chiewsalee
