Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,013 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
Contact Dealership
View Awards

2600 Fulton Ave

Sacramento, CA

95821

Directions

By Type

Showing 3,013 reviews

November 15, 2023

Very professional, nice people, very organized dealership, always on time on their promise to complete the service. More

by MCL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

November 14, 2023

Razvan Ionita was a class act and without his patience and desire to help, we would never have bought the car we now love from Lexus. I am a 51 year old attorney who has never bought a new car and my wif More

by Joe Carroll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan was awesome!
Report | Print
Nov 14, 2023 -

Lexus of Sacramento responded

Joe, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Razvan and our team here at Lexus of Sacramento are glad to have you as a customer. Best Regards, Christian Simon General Manager

Nov 14, 2023 -

Joe Carroll responded

Chris, You and your team did a great job for my family and now my kids get to drive in a safe care each day! Really appreciate your help. Thanks, Joe

November 14, 2023

Basel Simirriot was fantastic and very communicative throughout the service. process. Car needed to stay at the dealership longer than expected but it was repaired correctly and no problems since. More

by LAWJRAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel Simirriot
Report | Print
Nov 14, 2023 -

Lexus of Sacramento responded

Thank you so much for your kind words for Basel, and for taking the time to leave us this wonderful feedback! Best Regards, Christian Simon General Manager

November 14, 2023

This was my first big purchase and everyone made it super easy, simple, and overall exciting. More

by SHAE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryon Burdette
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Lexus of Sacramento responded

Shae, congrats on your new ride! The Lexus of Sacramento team is so glad to hear we made your first big purchase a five-star experience. Enjoy your new car!

November 13, 2023

The service was great. I appreciate when I received my car. It was vacuumed and washed. Thank you! More

by maryejms
Workmanship
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Lexus of Sacramento responded

Mary, Thank you so much for your excellent service review! We are so glad that Nick had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

November 13, 2023

There prompt when you have an appointment an they do good work never had an issue More

by Vinny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rah
Report | Print
Nov 13, 2023 -

Lexus of Sacramento responded

Vinny, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Christian Simon General Manager

November 13, 2023

This was an excellent dealership. I would recommend it to anyone. And I appreciate the car rental. More

by jot1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Reynoso
Report | Print
Nov 13, 2023 -

Lexus of Sacramento responded

Thank you so much for your kind words for Gus, and for taking the time to leave us this wonderful feedback! Best Regards, Christian Simon General Manager

November 13, 2023

These folks are always ready to serve and please each customer. No matter what is needed for the satisfaction of the customer More

by rtcolvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Lexus of Sacramento responded

Thank you for your business and this review. We're happy to hear Tracey and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Christian Simon General Manager

Nov 13, 2023 -

rtcolvin responded

Will do. And instead of Tracy, being our service person, It was V!

Nov 13, 2023 -

Lexus of Sacramento responded

Apologies for this mix-up! It's wonderful to see V hit the mark with fantastic service!

November 13, 2023

Very quick and easy experience. I will buy all my lexus vehicles from this dealership. More

by RICHARD@RUMSEYCONSTRUCTION
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryon Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Lexus of Sacramento responded

Richard, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

November 13, 2023

Friendly staff; on time service; ridiculously pricey repairs. My tire inflator indicator stopped working when the car was exactly 10 years old, I was told replacing the sensors would cost approximatel More

by MEGANDCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Lexus of Sacramento responded

Megan, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

1
...
84
85
86
...
302