Lexus of Sacramento - Service Center

Christina Carson is awesome….a tribute to your dealership and your brand…it is amazing how one person can have so much knowledge regarding a vehicle… and your brand…it is amazing how one person can have so much knowledge regarding a vehicle… More

Outstanding service is the rule at this Lexus of Sacramento even during renovation (this is the second one I have experienced). I have been servicing my Lexus vehicles since 1993. Service representa Sacramento even during renovation (this is the second one I have experienced). I have been servicing my Lexus vehicles since 1993. Service representative Nick Cruz has been super helpful taking over for Jeff Dyke. More

Thanks Christina for knowing me, my car and the many years of service. I appreciate and value the consistency and dependability of you being there. years of service. I appreciate and value the consistency and dependability of you being there. More

The service department was very efficient and my service was very easy. Thank you! Even with a remodel they are providing excellent service. I was impressed. was very easy. Thank you! Even with a remodel they are providing excellent service. I was impressed. More

During construction at Lexus they still make you feel appreciated and are a valued customer. Really do enjoy working with all departments at Lexus. Only one negative was the rental was not up to Lexus st appreciated and are a valued customer. Really do enjoy working with all departments at Lexus. Only one negative was the rental was not up to Lexus standards More

I purchased a new IS 350 FSport for my daughter. The buying process was quick and easy. Our sales associate, Kyle, was great. He made the process really enjoyable. Since this was a gift for my daughter, buying process was quick and easy. Our sales associate, Kyle, was great. He made the process really enjoyable. Since this was a gift for my daughter, he put on a BIG red bow and all. What i really want to highlight is a young lady named Genesis. She works in the service dept and really made my day when i brought the car for a minor procedure. Genesis was so very pleasant. I told her, "i could see her smile thru her face mask!" More

Always helpful and right on top of everything. I’ve never had a problem they couldn’t handle. Very friendly and easy to work with. had a problem they couldn’t handle. Very friendly and easy to work with. More

I was given an appointment on the day I requested. I was given a loaner car for the day and my car was ready when promised. given a loaner car for the day and my car was ready when promised. More

Scheduling was easy, I scheduled online. Staff was friendly, service was completed on time, and car was returned sparkling clean! Loaner vehicle was nice too. friendly, service was completed on time, and car was returned sparkling clean! Loaner vehicle was nice too. More

Scheduling routine service is easy. Accommodations for the temporary customer waiting area were fine. Service was done on time. AND the car was washed and sparkling! the temporary customer waiting area were fine. Service was done on time. AND the car was washed and sparkling! More