Lexus of Sacramento - Service Center

It’s the place I look forward to get my vehicle serviced. I enjoy the amenities, the reading material, and receiving knowledgeable answers to my vehicle specific questions. I enjoy the amenities, the reading material, and receiving knowledgeable answers to my vehicle specific questions. More

Flexible appointments, courteous , professional service techs . Friendly environments, very considerate about customers time ,service quality was the best, everything was taken of even the car wash. techs . Friendly environments, very considerate about customers time ,service quality was the best, everything was taken of even the car wash. More

Excellent service. My advisor Basil provided me an outstanding service. Highly recommended to all my friends and family! My advisor Basil provided me an outstanding service. Highly recommended to all my friends and family! More

So friendly the moment I drove up, to the minute I drove off in my vehicle, serviced and nicely washed!! Gus was kind and trustworthy-- not like some dealership's service pros. The loaner car was perfect! off in my vehicle, serviced and nicely washed!! Gus was kind and trustworthy-- not like some dealership's service pros. The loaner car was perfect! More

Christina has been great and super communicative. She’s been super great to work with She’s been super great to work with More

Just had my Lexus SUV serviced. My service advisor was Christina who was wonderful. She is always professional and kept me informed about the status of my vehicle while it was being My service advisor was Christina who was wonderful. She is always professional and kept me informed about the status of my vehicle while it was being serviced. I enjoy working with her and wish that Lexus would make it easier to always have her as my service advisor. I have used her before and really liked her way and have had other service advisors who I did not feel the same way about. She is the best and I appreciate her. More

Very nice and helpful. Easy to make an appointment and get the right information. Good service. Easy to make an appointment and get the right information. Good service. More

Christina in service is great taking care of my Lexus service needs. She wrote down all my paperwork quick. She informed me about what was done to my Lexus. All my services done there was quick and not h service needs. She wrote down all my paperwork quick. She informed me about what was done to my Lexus. All my services done there was quick and not have to wait long. You can depend on her telling you what you vehicle needs and not selling you extra stuff not needed More

Homer was really helpful and knowledgeable. I look forward to coming back and getting service again I look forward to coming back and getting service again More

I was disappointed in one aspect of my service appointment. When the car was being checked in, I pointed out to Gus that I had accidentally scraped the garage door frame when backing the car out. appointment. When the car was being checked in, I pointed out to Gus that I had accidentally scraped the garage door frame when backing the car out. Gus assured me that the white paint on the left front fender would be buffed out. It wasn’t done, and no mention of it not being done was made when I picked the car up. Also, I noticed on my drive home, there was a slight roughness in the engine at lower speed. Don’t really know what that was, but it was not mentioned in the report. Other than that everything seemed OK. More