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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,759 Reviews
Call Service Center (916) 485-3987

1,760 Reviews of Lexus of Sacramento - Service Center

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May 07, 2024

The salespeople and service advisors return calls and keep you informed regarding your vehicle status. More

by DDTC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raj Kundiwala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Lexus of Sacramento responded

Thanks for sharing about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

Helpful
May 07, 2024

Had a pleasant experience with this dealership, they took care of the issue professionally and with care. More

by Erick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vu
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May 07, 2024 -

Lexus of Sacramento responded

Thank you, Erick! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

Helpful
May 07, 2024

I always have a nice experience at Lexus of Sacramento . Everyone is very professional and nice. Thank you. More

by LINSENGUJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Lexus of Sacramento responded

We're delighted to know you've consistently had positive experiences at Lexus of Sacramento. Thanks for your kind words about our team's professionalism!

Helpful
May 07, 2024

Fast, friendly customer service. He discussed everything thoroughly to ensure I understood everything that was happening with my vehicle. I would go to him again. More

by ERICAEEVANS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel Simirrioti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Lexus of Sacramento responded

Thank you, Erica! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

Helpful
May 06, 2024

Christina is very personable and I appreciate her help, She explains what needs to be done. More

by slpatton87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Lexus of Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Christian Simon General Manager

Helpful
May 06, 2024

The parts guy was very helpful and informative about my particular car. He was a former owner of a couple of F's. Also, the salesman who helped me did a good job in explaining what my options were to More

by lwmurk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raj Kundiwala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

Helpful
May 05, 2024

Nick is an excellent service manager. We have been using him for years.. and will continue with him. More

by DYERLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Lexus of Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Christian Simon General Manager

Helpful
May 05, 2024

Daryn is amazing. He’s helpful, attentive and his customer service is the best. I’m in management and manage sales and operations. I wish all my customer service rep More

by TERRY.ALESSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darien in service
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May 05, 2024 -

Lexus of Sacramento responded

Hi Terry: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

Helpful
May 04, 2024

wonderful caring people, everyone works well together, the technicians are informed and do a great job of explaining the issues. More

by NGILL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ McDuffie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : V and Aswad
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May 05, 2024 -

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

Helpful
May 04, 2024

Gus is a great guy to work with. We had a long wait, but it was a busy day. Happy with the results. More

by robertkbest
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Reynoso
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May 05, 2024 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Gus here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

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