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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,845 Reviews
Call Service Center (916) 485-3987

1,845 Reviews of Lexus of Sacramento - Service Center

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November 06, 2023

Great customer service, very friendly and thorough. Everyone at the Dealership is very kind and has a good positive attitude that I interacted with. More

by calypso1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
V. Mous
Report | Print
Nov 07, 2023 -

Lexus of Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Christian Simon General Manager

November 04, 2023

People at Fulton Lexus dealership was very helpful and polite. I would recommend friends to shop there. More

by FATTYWONG5047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2023 -

Lexus of Sacramento responded

Thanks for sharing about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

November 04, 2023

Thank you Basel for your courteous service without delay for I had another appointment following. More

by Panther
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel
Report | Print
Nov 05, 2023 -

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Basel met your expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

November 03, 2023

Great service, communication, quality, and professionalism in every aspect of my visit to Lexus of Sacramento!! Thank you so much!! More

by JCJPA58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2023 -

Lexus of Sacramento responded

Thanks for sharing your thoughts about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

November 03, 2023

Been a customer for almost 20 years. Purchased several cars there as well. The only place I bring my car for services Lexus IS sacramento. They're always professional, get the job done q More

by CV.PROPERTYSERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Huttleston, Mike Huttleston
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Nov 03, 2023 -

Lexus of Sacramento responded

We're honored to have been your go-to for the past 20 years at Lexus of Sacramento! It's great to know that our team has consistently provided you with professional and efficient service. We look forward to serving you for many more years!

November 03, 2023

They ate good at acknowledging you when you drive up. Very friendly and very busy. More

by Judy Wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Report | Print
Nov 04, 2023 -

Lexus of Sacramento responded

Thank you so much, Judy, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

November 02, 2023

Everything is great except the pricing. Service and transportation are great otherwise. Thank you very much More

by QUINNG88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Report | Print
Nov 03, 2023 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

November 02, 2023

It's a very good dealership. The stuff at the service department are friendly and helpful. More

by XINLIN_8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Lexus of Sacramento responded

We are so happy that our Lexus of Sacramento team earned your five stars. Thanks for taking the time to write us this great review!

November 02, 2023

I appreciate Cristina… she keeps me fully informed. A Lexus car and Lexus service is the only way to go. More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Lexus of Sacramento responded

Bobby, we're glad to know Cristina has been keeping you well-informed at Lexus of Sacramento. Thanks for choosing us and for your kind words about our service!

October 31, 2023

Friendly service advisor, quick check in and check out. Dealership waiting area clean. Fast service More

by ARWHITMORE.RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Lexus of Sacramento responded

We are very happy to hear Tracy provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Christian Simon General Manager

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