Lexus of Sacramento - Service Center
Sacramento, CA
1,761 Reviews of Lexus of Sacramento - Service Center
Your construction is causing a lot of communication problems. I would call leave a message no one calls back. Or I would call and get transferred to incorrect department. Waste of my time. problems. I would call leave a message no one calls back. Or I would call and get transferred to incorrect department. Waste of my time. More
Every person I dealt with was super nice and helpful. My vehicle was towed into the dealership around 12:30 pm and they had it fixed the next afternoon. I was offered a loaner vehicle to use and that is an vehicle was towed into the dealership around 12:30 pm and they had it fixed the next afternoon. I was offered a loaner vehicle to use and that is an extremely nice and needed courtesy for me. The only small issue I had was that the loaner vehicle was not clean. There was lots of food crumbs on floor and seats and what looked like food grease smudges on steering wheel, shift knob and front seats. Other than the cleanliness of loaner, the service and employees were fantastic. Thank you. More
Fast friendly and professional good environment will Definitely be back for all my needs thanks Definitely be back for all my needs thanks More
Great service. Awful waiting area while construction going on. I will not return until that is completed going on. I will not return until that is completed More
Absolutely love working with Mike H! Excellent service and clear communication with everything we are doing with my Lexus when I bring it in! Overall experience with the staff is great! and clear communication with everything we are doing with my Lexus when I bring it in! Overall experience with the staff is great! More