Lexus of Sacramento - Service Center

Excellent service and great communication. Mike kept me informed every step throughout. I will definitely be doing all my Lexus maintenance and service with this dealership from here on out. Mike kept me informed every step throughout. I will definitely be doing all my Lexus maintenance and service with this dealership from here on out. More

Very good service! Everyone is very efficient and friendly and very little wait time. The new remodel is beautiful! Everyone is very efficient and friendly and very little wait time. The new remodel is beautiful! More

Great customer service and really friendly staff but there were fingerprints left on my door and visor. there were fingerprints left on my door and visor. More

Love the service and washed my dirty RX. I am missing two of my tire valve caps though. I am missing two of my tire valve caps though. More

Best service always. I would keep buying Lexus for the quality of the service.. They always treat you special. Ask for Eric. I would keep buying Lexus for the quality of the service.. They always treat you special. Ask for Eric. More

I was meet by a very friendly young lady and it to no time to get the car in for service. Christins is always there to listen to any concerns we I might have,thanks! time to get the car in for service. Christins is always there to listen to any concerns we I might have,thanks! More

Service was excellent, quick and complete. Waiting area nice and spaced well. Could have had fresh coffee but had a cold bottle of water Waiting area nice and spaced well. Could have had fresh coffee but had a cold bottle of water More

I’ve had very good experience with Lexus, the Service Consultant Eric e was the greatest. Consultant Eric e was the greatest. More

I have been your customer now for a few years, probably more than a few. I previously always drove to Roseville Lexus and you are so much more convenient and friendly. I love working with you, I especiall more than a few. I previously always drove to Roseville Lexus and you are so much more convenient and friendly. I love working with you, I especially love working with my service writer, Christina Carson. She understands me even though I don’t know what I’m asking for sometimes. We get through our “chores” easily and with humor. I sincerely hope I get to continue to work with Christina in the future… Always! Now, about your new facility, it is great. It seems larger, it’s brighter with good lighting, and everyone is friendly. It is quite an accomplishment on your part to have a team who seem to want to help each other out. Good job. I appreciate the opportunity to give you feedback. Thank YOU so much. PS: I am sorry but I do not do Facebook, nor the other program you offered. Sure hope this comes across easy. Everybody take good care. See you again in the future. Who knows, maybe I will even be able to get a new car this year. Oh, that is wishful thinking! Of course, it would be a Lexus and probably another ES 350. I was thrilled to learn that the ES also comes in an all-wheel drive. Best regards, Jacqueline Lobo More

Always a pleasure working with the service department at Lexus of Sacramento. They are professional and attentive. Lexus of Sacramento. They are professional and attentive. More