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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,760 Reviews
Call Service Center (916) 485-3987

1,760 Reviews of Lexus of Sacramento - Service Center

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October 15, 2021

They checked on my brakes just because I wanted to double check! Great customer service More

by SHABANA.ASAF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Oct 18, 2021 -

Lexus of Sacramento responded

Thank you for sharing your thoughts about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Helpful
October 15, 2021

Service department is very professional and efficient. Loaner car was provided efficiently and was very clean. More

by SDBUCK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2021 -

Lexus of Sacramento responded

We appreciate your business and our team looks forward to serving you again soon! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Helpful
October 15, 2021

Has taken a little bit longer but good finished with a very clean car (my car was washed after done. Great job! More

by donaldngo7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2021 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento, Donald, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Helpful
October 13, 2021

Lexis of Sacramento has always delivered good service. I appreciate their letting me know when I need service. More

by ANNJHURD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Joseph
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Oct 13, 2021 -

Lexus of Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Helpful
October 13, 2021

This place is great they really take good care of you They call you when your car is ready! More

by stennisphyllis
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2021 -

Lexus of Sacramento responded

Thank you for your very kind review. Nick and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Sacramento. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Helpful
October 13, 2021

Very good customer service and and auto service . Will bring car again . Thank you once again More

by 007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2021 -

Lexus of Sacramento responded

Thank you for the five-star review! We look forward to seeing you again at Lexus of Sacramento!

Helpful
October 12, 2021

Friendly, professional, prompt service throughout! It's clear that everyone works together to get the job done. More

by MLCAMINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Huttleston
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Oct 13, 2021 -

Lexus of Sacramento responded

We're so glad to hear it! Thank you for the excellent feedback and for trusting our team to get the job done. Come back again next time! - your friends at Lexus of Sacramento

Helpful
October 11, 2021

I’m very satisfied with Lexus Service of Sacramento, since year 2005, no complaints Thank you More

by BSIDHU01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph, Mike Huttleston
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Oct 11, 2021 -

Lexus of Sacramento responded

Thanks for the great review of Lexus of Sacramento! It makes us happy that our team could take great care of you for all this time. We appreciate your business and we hope to see you again soon.

Helpful
October 11, 2021

Staff were very helpful and great to work with. The construction was a little confusing, but not difficult to work around. More

by Jill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
Report | Print
Oct 11, 2021 -

Lexus of Sacramento responded

Jill, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Helpful
October 11, 2021

The service doesn’t come close to Stevens Creek Lexus. Felt like a Toyota dealership. More

by Isreyjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandy Joseph
Report | Print
Helpful
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