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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,852 Reviews

1,852 Reviews of Lexus of Sacramento - Service Center

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February 21, 2022

Efficient timely very friendly service at least a a a a a a a a a a word More

by Linda segers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Huttleston, Mike Huttleston
Feb 21, 2022 -

Lexus of Sacramento responded

Thank you for the great review, Linda! We are so glad to hear that you had such a successful service experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you back again down the road!

February 17, 2022

Christina is the best. She knows her vehicles and is very response to long time customers for Lexus of Sacramento. More

by BBQ Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Christina. Drive safely, and we hope to see you back again at Lexus of Sacramento!

February 09, 2022

Exceptional service experience. They took my car immediately for routine 20K maintenance check. In and out under 2 hours. Fast and friendly service personnel. Also, their newly renovated waiting More

by EAYOUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
V Moua
Feb 10, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you back again down the road!

January 31, 2022

My service writer, Mike Huttleston was cordial, friendly, knowledgeable and very helpful. Thanks Mike for always making my experience with Lexus great! More

by Dinna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston, Mike Huttleston
Feb 01, 2022 -

Lexus of Sacramento responded

Dinna, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Mike and the Lexus of Sacramento team. Drive safely, and we hope to see you back again down the road!

January 27, 2022

Very kind and professional from the greeter to the manager I enjoyed everything well done More

by Pmahuro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Lexus of Sacramento responded

Thank you for saying that our team was so kind and professional! We're glad to have your confidence in us, and we'll see you again next time here at Lexus of Sacramento!

January 20, 2022

Tracy was easy to work with and kept me updated through out the service. Service was, fast, easy, and simple. More

by angelsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Lexus of Sacramento responded

Seamless, straightforward service is our number one goal! Thank you for the great review and for taking your maintenance needs to Lexus of Sacramento - we hope to see you back for the next.

January 18, 2022

she was very accomodating they have excellent service i will recommend to anyone i know More

by jnybnice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Lexus of Sacramento responded

We are happy to see that you found our team to be especially accommodating and customer service focused. We appreciate it here at Lexus of Sacramento!

January 15, 2022

I have been a customer of Lexus of Sacramento since 1992 and one of the major reasons beyond the quality of their vehicles is the support I receive from Mike Huttleston. He has been my service advisor for More

by michaeltrovato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston, Mike Huttleston
Jan 17, 2022 -

Lexus of Sacramento responded

Michael, it's absolutely fantastic to hear that you've built such trust with Mike over the years. We feel fortunate to have him on our team, and we love hearing how much confidence you have in his work. The Lexus of Sacramento team is grateful for your continued loyalty, and we look forward to your next visit!

January 12, 2022

Excellent service, friendly staff kept updated on the progress of replacement. Relaxing waiting area, clean restroom More

by rogertplanck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We appreciate your support and are happy to hear that you had a successful service experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you back again down the road!

January 08, 2022

I have been dealing with Lexus of Sacramento for over 20 years and have always found them to be helpful, courteous and efficient. Dealing with Mike in service has been exceptional. Give him a raise! I lo More

by n4799d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Jan 10, 2022 -

Lexus of Sacramento responded

There is nothing more we love than a happy customer and great feedback! We are grateful for your continued confidence and will be sure to give Mike your kudos. Drive safely and thanks for choosing Lexus of Sacramento!

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