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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,845 Reviews
Call Service Center (916) 485-3987

1,845 Reviews of Lexus of Sacramento - Service Center

Sort by
October 13, 2021

Very good customer service and and auto service . Will bring car again . Thank you once again More

by 007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2021 -

Lexus of Sacramento responded

Thank you for the five-star review! We look forward to seeing you again at Lexus of Sacramento!

October 13, 2021

Friendly, professional, prompt service throughout! It's clear that everyone works together to get the job done. More

by MLCAMINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Huttleston
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Oct 13, 2021 -

Lexus of Sacramento responded

We're so glad to hear it! Thank you for the excellent feedback and for trusting our team to get the job done. Come back again next time! - your friends at Lexus of Sacramento

October 11, 2021

Great customer service. Everybody works together to get the job done! Car was doe as promised. More

by Pinay1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2021 -

Lexus of Sacramento responded

We love to hear that our team is taking care of business the right way! Thank you so much for the five-star review and we look forward to seeing you again soon!

October 11, 2021

The service doesn’t come close to Stevens Creek Lexus. Felt like a Toyota dealership. More

by Isreyjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandy Joseph
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October 11, 2021

I’m very satisfied with Lexus Service of Sacramento, since year 2005, no complaints Thank you More

by BSIDHU01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph, Mike Huttleston
Report | Print
Oct 11, 2021 -

Lexus of Sacramento responded

Thanks for the great review of Lexus of Sacramento! It makes us happy that our team could take great care of you for all this time. We appreciate your business and we hope to see you again soon.

October 11, 2021

Staff were very helpful and great to work with. The construction was a little confusing, but not difficult to work around. More

by Jill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
Report | Print
Oct 11, 2021 -

Lexus of Sacramento responded

Jill, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

October 10, 2021

Great service all the way around! Really impressed with the mechanic as well as the service technician, Eric. More

by MELISSA.ARNOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Foltz
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Oct 11, 2021 -

Lexus of Sacramento responded

It has been a pleasure serving you, Melissa. Quality customer service is always our number one priority, and we're happy to hear that Eric met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

October 10, 2021

Everyone we interacted with was professional and helpful! Always a pleasure bringing our car there. Even during construction More

by JTENGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2021 -

Lexus of Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

October 10, 2021

Mike H has been an excellent service consultant since 2007 for us and I always use his! More

by w.kunde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Report | Print
Oct 11, 2021 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you always find your experience with Mike to be a positive one at Lexus of Sacramento. Please don't hesitate to reach out if you need anything else. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

October 08, 2021

Service consultant, Nick Cruz, helpful, honest, dependable. Rest of service team good too. Amenities and service More

by JDEBENEDETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2021 -

Lexus of Sacramento responded

Thank you for your confidence in Nick and the team! We are happy to have you as a customer and we look forward to assisting you in the future. See you next time at Lexus of Sacramento!

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