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Lexus of Wayzata

Wayzata, MN

Overview
Employees
Reviews
Vehicles
4.8
2,082 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,082 reviews

May 01, 2024

Great service; finished on schedule. Appreciated the attention Gabrielle gave me and her expertise. Always a joy! More

by Wiseca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GabrielleDorau
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Helpful
April 28, 2024

Helton was an amazing resource as we navigated buying a new car after being in a bad car accident. Helton took time to get to know us and our needs, and skillfully and professionally guided us through the More

by K Erickson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helton Cerqueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Lexus of Wayzata responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

Helpful
April 27, 2024

Helton is an excellent sales representative. Easy to talk to a knowledgeable about the vehicles. More

by cw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helton Cerqueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Lexus of Wayzata responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Helpful
April 24, 2024

The service was great. They were attentive to my needs and were able work with me to find what worked best for me. More

by CM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Horwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2024 -

Lexus of Wayzata responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs. Safe travels!

Helpful
April 23, 2024

Helton has sold cars to us for decades. I trust him explicitly. He is honest and open with advise based on solid research. More

by jane.bonusroom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helton Cerqueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Lexus of Wayzata responded

Jane, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

Helpful
April 23, 2024

Thank you Lexus of Wayzata, Thank you Gabrielle in service department! Great customer service very professional, friendly and Honest! More

by Sandra E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabrielle.
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Apr 27, 2024 -

Lexus of Wayzata responded

Hi Sandra, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

Helpful
April 19, 2024

Helton made the car buying process super easy. He was very friendly and knowledgeable. He answered all my questions and took what is usually a stressful process and made it fun. Also everyone a More

by Andrea B
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helton Cerqueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Moosaie
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Apr 21, 2024 -

Lexus of Wayzata responded

Hi Andrea, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Helpful
April 17, 2024

People are nice, service I received was done as expected, however the 3% service fee on a credit card was not expected and I will have the rest of my maintenance done elsewhere. More

by Kay.huff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
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Apr 19, 2024 -

Lexus of Wayzata responded

Hello, we are so disappointed to learn of this situation you have described. Please reach out to us at (952) 476-6111 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

Helpful
April 13, 2024

Excellent service. Very pleased and helpful employee at check in. Loaner car arrangement went very well. More

by Jet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Helpful
April 13, 2024

Everyone was friendly, professional and very knowledgeable. A first class experience from start to finish More

by Mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Riches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Kilsdonk
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Apr 14, 2024 -

Lexus of Wayzata responded

Hi Mark, we are very happy we could provide you with a positive experience! Our team is available should you require any extra help.

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