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Lexus of Wayzata

Wayzata, MN

4.8
2,232 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,232 reviews

May 12, 2019

Great car buying experience with John Mac! Very professional, able to answer my questions, John Mac made the entire experience a joy! The comfortable lounge certainly didn't make it feel like b More

by Nicci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mac, Brian Itman
May 14, 2019 -

Lexus of Wayzata responded

Thank you for letting us know about your most recent experience. Our team strives to provide a comfortable, relaxing environment for all of our customers. In addition, we are dedicated to your satisfaction, even long after you leave our dealership. If there's anything else we can do for you right away, please reach out and let us know! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

May 11, 2019

They know what they are doing and friendly as well 2nd Lexus 460 certified with more options. Both are great touring cars. The only thing better than the car are the great people at Wayzata Lexus He More

by JMV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Bernklau
May 14, 2019 -

Lexus of Wayzata responded

Thank you for leaving us 5 stars! We're thrilled to hear you fully enjoyed your experience with Pat and Becky. Our entire team strives to provide an exceptional experience for all of our guests. Thank you so much for your kind comments, and we hope to see you again soon! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

May 10, 2019

Could not of been better.And NO high pressure sales. This was our first purchase of a "luxury" high cost vehicle and we were more, let's say worried, then previous purchases. Got just what we wanted at a More

by KentandSandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nathanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Baumann
May 14, 2019 -

Lexus of Wayzata responded

Kent and Sandy, thank you for letting us know about your experience! We completely understanding purchasing a new vehicle can be intimidating, so we aim to make the entire process as fun and effortless as possible. We're thrilled you enjoyed working with Joe, Eric and the rest of our team. If there's anything else we can do for you, please reach out! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

May 08, 2019

Exceptional! Gerald and Dave did an excellent job locating the exact vehicle I was looking for. The sales process was seamless and was handled efficiently. This wa More

by Jessica
Recommend Dealer
Yes
Employees Worked With
Gerald Franti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Skeens, Jim Guettler
May 10, 2019 -

Lexus of Wayzata responded

Jessica, thank you for letting us know your experience was exceptional! We understand purchasing a new vehicle can be intimidating so we aim to find you the perfect vehicle and make the process as effortless as possible. We appreciate your business and hope you'll come see us again soon! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

May 08, 2019

In the End, A good Experience The facility is nice with amenities. They quickly helped me and got me to try what i was looking for. I then ordered the car. The original time quoted More

by tturpin486
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nathanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Broin, Jean Judge
May 10, 2019 -

Lexus of Wayzata responded

Thank you so much for leaving us a 5-star rating and your positive feedback! We're extremely sorry if you encountered any issues with the delivery of your vehicle, but we're happy we were able to assist you with them. If there's anything else we can do for you, please reach out! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

May 08, 2019

Leasing a RX350 I really liked Jonathan’s sales approach and his suggestion to take home a demo SUV for my wife to drive and ultimately our decision to buy More

by BMAGNU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Riches
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2019 -

Lexus of Wayzata responded

Thank you for taking the time to leave us a review! Our team strives to provide each customer as if they were a guest in our own home. We'd never push you into a decision, but rather we're willing to work with you to find the perfect vehicle. We're thrilled you were able to fall in love with a vehicle, and we look forward to the opportunity to serving you in the future. Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

May 07, 2019

Fantastic experience! It was quick and easy. They didn't string me along and allowed me to make my own decision while offering educated answers and opinions. John "Mac" is More

by mattvelasco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2019 -

Lexus of Wayzata responded

Thank you for taking the time to leave us your thoughts! Our team is dedicated to you, meaning we will take as much time as you need to find the perfect vehicle. We'd never want to push you into a vehicle you didn't feel confident about. If there's anything else we can assist with, please reach out! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

May 03, 2019

Great experience Zach had contacted us about end of lease options, we made an appointment during normal service on our 2016 RX350. Zach was a great help explaining ou More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Guettler, Zach Polsfuss
May 06, 2019 -

Lexus of Wayzata responded

Ken, thanks for reaching out to let us know about your experience! We understand nearing the end of a lease can be stressful and intimidating so we aim to make the process as transparent and effortless as possible. Thanks so much for your business, and I hope we can serve you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

May 02, 2019

Always a pleasure! We've been coming here for years, and Zach and Dave always have our back. Their attention to detail is second to none! They never pressure and alway More

by C Kinne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Skeens, Zach Polsfuss
May 06, 2019 -

Lexus of Wayzata responded

Thank you for letting us know about your experience and leaving us 5 stars! We're thrilled you fully enjoyed the team you spent working with Zach and Dave. We want to make sure we're able to help you find a vehicle you absolutely love, rather than push you into one you didn't feel comfortable in. If there's anything else we can do, please reach out! Sincerely, Mike DeJong | Customer Service Manager | 952-404-5137

May 02, 2019

Fabulous Experience We have never had a more enjoyable time buying a car. Our salesman was very knowledgeable, yet there was no pressure. In shopping for this car we deal More

by Gags
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Polsfuss
May 06, 2019 -

Lexus of Wayzata responded

Thank you so much for taking the time to leave us 5 stars! We're absolutely thrilled to hear you had a fantastic experience working with Zach to find the perfect vehicle. Our team understands purchasing a new vehicle can be stressful and intimidating, so we aim to make the process as enjoyable as possible. If there's anything else we can do for you, please reach out! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

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