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Lexus of Wayzata

Wayzata, MN

Overview
Employees
Reviews
Vehicles
4.8
2,109 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,109 reviews

November 24, 2018

Great Service Josh was very helpful and found me a Great Vehicle I send my son to Josh and he found him a Great Vehicle also Thanks More

by Mexica7body
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Carpenter
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Nov 27, 2018 -

Lexus of Wayzata responded

Thank you for letting us know about your experience at Lexus of Wayzata. We're so thrilled you were able to work with Josh to find a vehicle that perfect aligned with what you were looking for. If there's anything else we can do for you, please let us know! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

Helpful
November 22, 2018

Pleasant experience With help from Ignacio G, bought a CPO vehicle at a reasonable price. Very helpful and easy to work with. Staff was generally very pleasant. More

by RHR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio Garrigos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Pelant, Brian Itman
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Nov 27, 2018 -

Lexus of Wayzata responded

Thank you for letting us know about you experience! We are so thrilled you had a great time working with Ignacio. Our team understands how challenging it can be to purchase a new vehicle so we aim to make the process as easy as possible. If there's anything else we can assist with, please reach out. Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

Helpful
November 22, 2018

Eric Heimsness is a Rock Star! I have known Eric for almost 18 years and through many leased vehicles and now pre owned. He always figures out the right vehicle (and color) at the More

by Clbt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Grotte, Jim Guettler, Eric Heimsness
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Nov 27, 2018 -

Lexus of Wayzata responded

Thank you for mentioning your experiences with Eric over the years. It's truly exciting to hear about our customers having great experiences with our team members. We take pride in getting to know our customers so we can best help you find the perfect vehicle. We appreciate your business and hope to see you again soon! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

Helpful
November 21, 2018

Smooth car buying experience Matthew was very pleasant and knowledgeable. We loved him. Scott was very helpful and answered all of our questions. They were very accommodating wi More

by ABaral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Houghland, Matthew Klitzke
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Nov 27, 2018 -

Lexus of Wayzata responded

Thank you for leaving us a review and 5-star rating! We understand purchasing a vehicle can be intimidating so we aim to answer all of your questions as best as we can. We're happy to accommodate your entire family, including your children. If there's anything else we can assist with, please reach out! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

Helpful
November 20, 2018

New year new car :) Jonathan is very nice sales person and Jim from finance was very knowledgeable so process was very easy. I’m very happy with my purchase so far. More

by KUCUKALIKEREM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Riches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Guettler
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Nov 27, 2018 -

Lexus of Wayzata responded

Thank you so much for leaving us a review! We're thrilled to hear you fully enjoyed your experience at our dealership. We take pride in understanding the vehicles on out lot so we can find you a perfect vehicle at an unbeatable price. We appreciate your business and hope to see you again! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

Helpful 1
November 19, 2018

Finalization Excellent service. Would recommend. Had one problem, but it has been resolved. Hope we can do business with the dealership kn the future. Overall More

by RASTAROO612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Grotte, Joshua Carpenter
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Nov 27, 2018 -

Lexus of Wayzata responded

Thank you for letting us know about your experience! We're truly sorry for any hiccups during your process, but we are glad to resolve them as best as we can. We hope you enjoyed the time you spent with us and will give us another chance in the future. Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

Helpful
November 15, 2018

So much help It was a great experience working with Jamie!! He is amazing!! Every person we came across was so friendly. We were impressed. This is my first Lex More

by Happy Lexus owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Shapiro
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Nov 27, 2018 -

Lexus of Wayzata responded

Thank you for leaving us 5 stars and a review! Our team is driven towards creating a positive experience for all of our guests. We want to ensure you're always taken care of from the second you enter our dealership to the time you drive away. Welcome to the Lexus family! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

Helpful
November 14, 2018

Great new car purchase The dealership had an ample supply of vehicles and a very competent well spoken staff. You were made to feel important and not rushed. All staff worke More

by TOMNEUMANN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Blomquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know he name but she is the cashier in service, Rich Barfknecht
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Nov 27, 2018 -

Lexus of Wayzata responded

Thank you for letting us know about your experience with our team! We aim to keep a wide variety of vehicles on our lot so each of our customers can find the perfect one. We're so thrilled to hear you enjoyed working with our entire team, and we hope you'll come see us again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

Helpful
November 14, 2018

Attitude Bad, treated like I have no clue about my car,questioned if I drive on any dusty roads. Questioned my ability to change a simple filter. More

by CSMATHEWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Doyle, Nick Dansie
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Nov 19, 2018 -

Lexus of Wayzata responded

Thank you for bringing your concerns to our attention. We're truly sorry if you felt you were mistreated by our team. Please understand that we strive to provide an exceptional experience for all of our guests. If you'd like to further discuss this, please reach out to me directly at 952-404-5137. Sincerely, Mike DeJong | Customer Service Manager

Helpful
November 14, 2018

This Place is FANTASTIC!! These guys are great! Got exactly what I wanted and then some!! This is my 7th vehicle purchased with the help of Mr.Heimsness and I would never go More

by Treybiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Skeens, Eric Baumann, Eric Heimsness
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Nov 27, 2018 -

Lexus of Wayzata responded

Thank you for leaving us your feedback! We are so thrilled you've continuously chosen Lexus for your vehicle purchases. We believe it is extremely critical to create genuine, long-lasting relationships with our customers. If there's anything else we can assist with, please reach out! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

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