Lexus of Wayzata

Very pleasant car buying experience! I purchased my first Lexus about a month ago and thoroughly enjoyed the entire experience. Ignacio was honest, genuine, and charming, and he made bot I purchased my first Lexus about a month ago and thoroughly enjoyed the entire experience. Ignacio was honest, genuine, and charming, and he made both my husband and I feel welcome and comfortable. He was very informative and he immediately understood our wants and didn't try to waste our time upselling us into something else. I LOVE my RX 350 and will be a Lexus owner for life! Even after the sale, Ignacio has remained friendly and helpful, and I appreciate his timely response to my emails - he's the real deal and true to his word! I wouldn't consider ever working with any other car salesman, and I can guarantee we'll be back. More

Great Experience It was time to upgrade vehicles in preparation for the coming (Ugh) winter. I knew that I wanted a certified preowned, late model 4 Wheel Dr. SUV, a It was time to upgrade vehicles in preparation for the coming (Ugh) winter. I knew that I wanted a certified preowned, late model 4 Wheel Dr. SUV, and was actively working with three separate dealerships. In meeting with Ignacio, he totally won me over. Candid, professional and focused on my needs, he showed me the GX460 in inventory which as just PERFECT. The entire process from initial meeting to final delivery took four days. Every effort was made to make sure the car was in perfect condition when I drove it off the lot. Completing the financial process was simple and efficient. Becky is a true professional. Then Eric spent ample time with me to acquaint me with the many features my Lexus was equipped with. I look forward to working with Lexus of Wayzata to maintain my car in the years ahead. More

Patient Very helpful and patient in finding a vehicle we liked. Always had pleasant attitude and made it fun. Very patient in explaining all the tech stuff. Very helpful and patient in finding a vehicle we liked. Always had pleasant attitude and made it fun. Very patient in explaining all the tech stuff. More

Excellent customer service Everyone was extremely friendly, Dave remembered me from my previous vehicles, and they were also helpful making sure I got the best finance options t Everyone was extremely friendly, Dave remembered me from my previous vehicles, and they were also helpful making sure I got the best finance options that work for me. Gerald called me personally to tell me when my plates arrived. Overall, I felt like a valued customer and very well taken care of! More

Stacy was a great salesperson . He was attentive and knowledgeable and responsive to our needs and questions. I bought 2 cars from Stacy and plan to refer other people to him for a . He was attentive and knowledgeable and responsive to our needs and questions. I bought 2 cars from Stacy and plan to refer other people to him for a car. More

1st time Lexus purchase This was my first Lexus purchase. I purchased a 2018 Lexus RC300. I have never had such an easy buying experience. After ordering my RC, Zach took This was my first Lexus purchase. I purchased a 2018 Lexus RC300. I have never had such an easy buying experience. After ordering my RC, Zach took over my account. He couldn't have been more attentive to my needs. He knew I was anxious to receive my new RC and kept me updated on the progress of my car. As soon as it came to the dealership, he contacted me and setup a time for me to pick it up. He was professional, friendly and efficient. I have become a loyal Lexus buyer and wouldn't hesitate to purchase from Zach again. Thank you, Zach, for a great buying experience! More

Excellent experience and customer service By far the best customer service I've had at a dealership. They make the process of leasing a car very easy and ensure you get exactly what you’re lo By far the best customer service I've had at a dealership. They make the process of leasing a car very easy and ensure you get exactly what you’re looking for. Zach Polsfuss is a very knowledgeable salesman and I would recommend him to anybody. More

Great Service! Gerald is great and always makes sure me and my wife are happy. He listens to our concerns and desires with regard to the Lexus we want, and then find Gerald is great and always makes sure me and my wife are happy. He listens to our concerns and desires with regard to the Lexus we want, and then finds the perfect car for us! More

Great car buying experience This is the second Lexus sedan we've bought in the past 6 years. Both times Ignacio went above and beyond with customer service relating to not only t This is the second Lexus sedan we've bought in the past 6 years. Both times Ignacio went above and beyond with customer service relating to not only the vehicle purchase but also any issues months after the sale. Service department is top notch. Would definitely come back to Lexus of Wayzata. More

Great friendly experience Working with Michael is always easy and straightforward. Highly recommend. He always goes above and beyond to make sure you are fully satisfied. Tw Working with Michael is always easy and straightforward. Highly recommend. He always goes above and beyond to make sure you are fully satisfied. Two thumbs up! More