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Lexus of Wayzata
Wayzata, MN
2,109 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 2,109 reviews
August 29, 2022
Holy Cow! As a 53 year old female I feel like the service at Lexus Wayzata keeps getting better and better. I worked with Chris Doyle today and had an excelle As a 53 year old female I feel like the service at Lexus Wayzata keeps getting better and better. I worked with Chris Doyle today and had an excellent tune up on a 2013 RX 350. Honesty, these are people I can trust. I’ll drive this black gem as long as possible, then I’ll find my next used Lexus through Wayzata once more. Thank you, Chris, you are a class act. Give this guy a raise. More
by Jeanne
Employees Worked With
Chris Doyle
Helpful August 29, 2022
World class service from Jonathan Riches and Supporting Staff. They made the purchase of my new Lexus seamless and stress free. Staff. They made the purchase of my new Lexus seamless and stress free. More
by Jerry S
August 27, 2022
Both Lisa & Nik were courteous, accommodating & kept us informed along the way. Outstanding customer service! informed along the way. Outstanding customer service! More
by billmeritogether
August 27, 2022
I felt like shopping some thing I really have knowledge about much credited to Russell about much credited to Russell More
by Kunn
Employees Worked With
August 25, 2022
Had my oil changed and tires rotated today. Been going here for 20 years! Worst service I have ever received. Got there 10:30am. Was sat down at the persons desk. Waited several minutes. Fina Been going here for 20 years! Worst service I have ever received. Got there 10:30am. Was sat down at the persons desk. Waited several minutes. Finally a guy asked me does she know you’re here? I said no. He paged her and she finally showed up. Then she told me it would take until noon or latest 12:15pm (which I thought seemed long). So I waited in the reception area. Nobody showed up. Finally at 12:20pm I walk to service myself and i see my car parked there. It appeared to have been done long before the time given!! She was busy chatting with a coworker when I walked up and asked why nobody had gotten me. She told me she still doesn’t have my paperwork. What?! I’ve never heard that before. Paperwork is done immediately when the car is done. Then she proceeds to help another customer and told me to wait at another desk!! Doesn’t bother to grab my paperwork and get me out of there. Another guy finally checked me out. I was beyond annoyed!!!! So much so that I called in to speak to a manager! Tempted not to go back ever again! More
by Lisa.arneson
Employees Worked With
August 16, 2022
Top notch dealership, very professional with great service. Bailey was an awesome sales associate , very upbeat & knowledgeable. service. Bailey was an awesome sales associate , very upbeat & knowledgeable. More
by cjohnson
August 15, 2022
Excellent service. Clean loaner provided. Repaired vehicle in timely manor. Staff was friendly and helpful. Clean loaner provided. Repaired vehicle in timely manor. Staff was friendly and helpful. More
by Robert
Employees Worked With
