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Lexus of Wayzata

Wayzata, MN

Overview
Employees
Reviews
Vehicles
4.8
2,109 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,109 reviews

August 14, 2022

Great service! Good people! Nice place! Dependable service! Really a great product! I have owned 12 Lexus!! More

by Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2022 -

Lexus of Wayzata responded

Hi, here at Lexus of Wayzata, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

Helpful
August 13, 2022

Outstanding and comprehensive service. Our service advisor did a great job with our appointment. ( Johnathan ). He arranged a loaner car like the one we are interested in as a future pur More

by Shueyt80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Jergenson
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Aug 16, 2022 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Helpful
August 12, 2022

They were extremely informative describing everything that needed to be fixed on my car. Very courteous and helpful with a loaner. More

by Pattihatch3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
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Aug 15, 2022 -

Lexus of Wayzata responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

Helpful
August 12, 2022

Greeted right away in a friendly manner. Ignacio Garrigos our sales person was extremely helpful. Going through several different lease/purchase scenarios on several different vehicles - I More

by C&J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio Garrigos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Baumann
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Aug 15, 2022 -

Lexus of Wayzata responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Helpful
August 11, 2022

Very accommodating of my schedule, explained what was needed and recommended. Communicative throughout the day so I was confident my car would be ready when I needed it. Tom was awesome to work with! More

by Mariedoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Peters
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Aug 14, 2022 -

Lexus of Wayzata responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Tom was so helpful! Our team is available should you require any extra help.

Helpful
August 10, 2022

Always made to feel special at this dealership. Greeted warmly, escorted to, Bob, the person who is the “overseer”. Bob explained the findings when they were through and made sure that I understood More

by NiceOldLady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim was the intake guy, Bob was the guy who checked me out.
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Aug 14, 2022 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Helpful
August 10, 2022

Friendly and efficient. Responds to questions quickly and throughly. They do what they say they will do! More

by Ron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nathanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate in sales and Nick in finance
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Aug 14, 2022 -

Lexus of Wayzata responded

Hi Ron, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Aug 14, 2022 -

Ron responded

Good! They were very helpful. I forgot to add earlier that that the young man that showed us the electronics was very helpful also!

Helpful
August 08, 2022

Chad did a great job in explaining everything to me and I was in and out of there in an hour! More

by L4franky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Marino
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Aug 10, 2022 -

Lexus of Wayzata responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

Helpful
August 05, 2022

Very organized, efficient and friendly service. I had extra concerns which were dealt with as well. More

by katherine_row
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Aug 07, 2022 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Helpful
August 05, 2022

I always feel so well treated when I come in for service. Always the best service. More

by Hawkeye24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
Report | Print
Aug 07, 2022 -

Lexus of Wayzata responded

Hi, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

Helpful
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