Lexus of Wayzata

Dropped to help Bob H was exceptional in his service and attention to detail. Follow up and follow through are trademarks of his customer service style! Love it! Bob H was exceptional in his service and attention to detail. Follow up and follow through are trademarks of his customer service style! Love it! More

Gerald is excellent to work with!!! Excellent communication and thorough in discussing features and financing of the car. Gerald is a pleasure to work with. communication and thorough in discussing features and financing of the car. Gerald is a pleasure to work with. More

Joe is professional, friendly and knowledgeable. He has all the characteristics you’d want your Lexus representative to have when buying a car. I don’t like buying cars and he made the experience enjoyable all the characteristics you’d want your Lexus representative to have when buying a car. I don’t like buying cars and he made the experience enjoyable and relaxing. More

Joe Lushine at Lexus of Wayzata is our go to person for service on RX350 and GX460. He ALWAYS provides a 5 star customer experience. service on RX350 and GX460. He ALWAYS provides a 5 star customer experience. More

Gerald Franti was a real pleasure to work with. He knew what I was looking for and assisted me without putting any pressure on me. Lexus of Wayzata treated me e ceptionall well from the time I walked in un what I was looking for and assisted me without putting any pressure on me. Lexus of Wayzata treated me e ceptionall well from the time I walked in until I drove off in my new car. More

Joe N. was FABULOUS!! I told him what type of car I was looking for and he found me the perfect one the exact same day! He wasn't pushy at all, but still took great care of me. I had a great test drive, he looking for and he found me the perfect one the exact same day! He wasn't pushy at all, but still took great care of me. I had a great test drive, he was accommodating, saved me money, and made me feel very welcome. All of the employees were kind and gracious; I will definitely be returning! Thank you Joe! More

I’ve had the pleasure of working with Joe Nathanson since purchasing my 2020 UX 250h. He was patient, kind, & knowledgeable while also being personable & laid back throughout the process. He answered all my purchasing my 2020 UX 250h. He was patient, kind, & knowledgeable while also being personable & laid back throughout the process. He answered all my questions regarding different models & was very helpful while I test drove the UX, NX, & RX. Since my purchase, some concerns have come up & he has gotten back to me in a timely manner & has put my concerns to at ease. I would recommend Joe to anyone in the market for a Lexus. More

Deceptive and evasive I went in to lease a new Lexus based on their website advertised price. They refused to honor it, blamed Lexus of North America for the ad, and said I went in to lease a new Lexus based on their website advertised price. They refused to honor it, blamed Lexus of North America for the ad, and said every other dealer does the same thing. They were breaking the law. I filed a BBB complaint, and they did change the advertising but never admitted fault, and again tried to blame the consumer. Lexus of North America was even worse. Lexus IS NOT the brand it used to be. Buyer Beware! More

Very happy with our purchase at Lexus of Wayzata Bob Horwitz was helpful, friendly, and very congenial. Just had a couple of minor communication glitches. Overall good experience! Would definitely re Bob Horwitz was helpful, friendly, and very congenial. Just had a couple of minor communication glitches. Overall good experience! Would definitely recommend. We love our new RX350 More

Love Ignacio Garrigos & Chris Doyle at Lexus of Wayzata I have been a long-time customer of Lexus of Wayzata...purchased several vehicles, I will only work with Ignacio on the sales side and Chris Doyle on I have been a long-time customer of Lexus of Wayzata...purchased several vehicles, I will only work with Ignacio on the sales side and Chris Doyle on the service side. Ignacio takes great care of me and is always professional and attentive to my needs and continually checks in with me about how much I love my cars. I recommend Ignacio to anyone who is in the market for a car. I am a very happy Lexus customer SAC More