Lexus of Wayzata - Service Center

Amazing service by Tri Tri has been by far the best advisor that I have worked with. He is patient, goes above and beyond, and was able to address my concerns in a very prof Tri has been by far the best advisor that I have worked with. He is patient, goes above and beyond, and was able to address my concerns in a very professional manner. I will only bring my vehicle to Tri for service! More

5K Service An email reminded me that I am approaching my 5k service date and set it up online for an in home pick up. I received a phone call a few minutes later An email reminded me that I am approaching my 5k service date and set it up online for an in home pick up. I received a phone call a few minutes later from Curt Dansie. He was calling to confirm the pick up time and provide overall expectations. He kept me informed and followed up as necessary. It was a pleasure working with Curt. He provided me with top notch service and I will look for him the next time I am in need of service. More

Great experience. Several people asked me if I needed help as I waited a few minutes to check in. Tri was very thorough in explaining what would happen today and answered my questions about my next sched help as I waited a few minutes to check in. Tri was very thorough in explaining what would happen today and answered my questions about my next scheduled maintenance. More

Great service department! Have owned numerous Lexus’s, each time I’ve brought them in for service Tom Bennett has taken great care of me, always very friendly and knowledgeable Have owned numerous Lexus’s, each time I’ve brought them in for service Tom Bennett has taken great care of me, always very friendly and knowledgeable of what my car needs. When My parents have taken my car in for me they have commented how friendly everyone is and the VIP treatment from the service department. Thanks so much!! More

Christian and Tri did a phenomenal job with the entire process of me buying the car and servicing it. I love my new ‘09 GS and really enjoy going into the dealership. They make it feel very welcoming. process of me buying the car and servicing it. I love my new ‘09 GS and really enjoy going into the dealership. They make it feel very welcoming. More

I have been a long time customer of LOW, it’s wonderful place, the service department ( Tom B.) has always been extremely helpful to our 3 Lexus vehicles running in perfect condition. Also, Cal R. Is awes place, the service department ( Tom B.) has always been extremely helpful to our 3 Lexus vehicles running in perfect condition. Also, Cal R. Is awesome in sales dep, I will only buy cars from him !!!! 07 GX470 09 GX470 13 ES350 More

I have always had great served at Lexus of Wayzata and I always enjoy workIng with Tom Bennet. He is so easy to work with and very professional and efficient. Always has a smile on his face - I could even always enjoy workIng with Tom Bennet. He is so easy to work with and very professional and efficient. Always has a smile on his face - I could even see the smile under his mask!!! More

I have been a customer of Lexus of Wayzata as long as I can remember. I specifically ask for Tom Bennett every time my car needs service. I know he will make sure the job is done right. He keeps me informe can remember. I specifically ask for Tom Bennett every time my car needs service. I know he will make sure the job is done right. He keeps me informed on service I need and my warranty. He offers me a loaner car. He is professional, reliable, and More

Amazing Service I came in with a noise issue with my 2016 ES350 and Curt took great care of me. Found the problem right away and got me back on the rode quickly. I came in with a noise issue with my 2016 ES350 and Curt took great care of me. Found the problem right away and got me back on the rode quickly. More

Their customer service is beyond compare. They make you feel like you are the most important customer they have. I trust them to check everything on my car before every road trip. I have never had a proble feel like you are the most important customer they have. I trust them to check everything on my car before every road trip. I have never had a problem in over 10 years!! More