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Lexus of Wilmington

Wilmington, DE

4.9
1,926 Reviews
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2100 Pennsylvania Avenue

Wilmington, DE

19806

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Showing 1,926 reviews

April 30, 2026

Great experience with Troy. He was helpful, honest, and made the process easy and stress-free. No pressure, just clear communication and good service. I’d definitely recommend h More

by Kathleen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Mayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2026 -

Lexus of Wilmington responded

Hi Kathleen, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Wilmington so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

April 30, 2026

Troy is awesome. Not only is he super friendly but he takes the time to make sure you are getting an awesome deal. Please go see Troy if you’re looking to buy a new c More

by NotAnEaglesFan123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Mayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2026 -

Lexus of Wilmington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 30, 2026

Rob Payson has been my Service Advisor for several years and has always provided remarkable service. He is professional, friendly and cares about his customers. More

by Donna Fearing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Payson
May 08, 2026 -

Lexus of Wilmington responded

Hi Donna, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

April 30, 2026

Great experience with Troy Mayer…he treated my mom with respect and kindness. Cool guy for sure. More

by Dollaseay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Mayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2026 -

Lexus of Wilmington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

April 30, 2026

Stu was great and a pleasure to deal with while purchasing my new car. Love the car! More

by Joan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Sahady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Dollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stu Swalheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Brady
May 03, 2026 -

Lexus of Wilmington responded

Hi, we want all our customers to feel this way when leaving our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 30, 2026

The team went above and beyond to get me into my new car. Very satisfied! More

by amartz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Djibril Semega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonardo Jackson
May 03, 2026 -

Lexus of Wilmington responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 30, 2026

Every one I met was professional and my purchase was very efficient. Best experience I’ve had in years. More

by Mornside
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Djibril Semega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Langford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gage Wolfe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stu Swalheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2026 -

Lexus of Wilmington responded

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

April 29, 2026

So helpful as I was looking at cars with my mom. Troy Mayer took care of us, making sure to explain all of ins and outs of our experience. More

by Ks
Recommend Dealer
Yes
Employees Worked With
Troy Mayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2026 -

Lexus of Wilmington responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 29, 2026

Rob Payson earns, 5-stars plus, he’s truly an exceptional service advisor! Over the last decade, he has consistently demonstrated a remarkable commitment to excellence, ensuring that every detail meets my ex More

by Jessica.whitley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Payson
May 01, 2026 -

Lexus of Wilmington responded

Hi Jessica, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 28, 2026

Clean Peaceful Not pushy Accommodating Helpful Free coffee and snacks…would like some Cookie or nut options for snacks More

by Gravesbrenda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Djibril Semega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stu Swalheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2026 -

Lexus of Wilmington responded

Hi, thank you for your feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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