We were very disturbed when we got a call from our dealer Lia Toyota telling us that we will not be able to get the car for unexplained reasons by Toyota as they have not approved the same.
When we questioned hard to Lia Toyota to explain the exact reasons and give us full refund of the deposit that we had paid to Lia Toyota back to us ( as they were not giving us the car anyways) we also spoke to management at Lia Toyota saying that we had been visiting and negotiating with them for the car form quite a while and they never told any reason of us not getting the car , we have a good credit history and didn’t understand the reason for no approval and asked for explanation or else we would be happy to walk away to the other dealers who would be happily give us a car if we go there and we were also fine to go for other brands if there is any problem with Toyota or The Dealer Lia, but the Lia Toyota staff as well as management kept telling us just one thing that its not in our hands..or else we could have given the car but its Tyotas decision hence could not give a car also they were not ready to return us back advance money that we had paid for the car which means we were not getting a car or money that we paid for the car that was mentally torturous and disturbing to me and my family. But later when we insisted to talk to higher management about it or take appropriate action, Lia Toyaota reverted back to us saying they will deliver the car as promised earlier.
Here I will like to know from Toyota, what was the matter, why was it decided earlier by Toyota to not approve for the car leading us to disappointment?? We want to know the exact reason, as we are still wondering what the matter was or who was playing nasty games??
We have checked with nearly 50 people so far who are on visa and have bought a car on lease or loan from various dealers of Toyot and Honda , who do requires visa docs for processing but didn't not object if the credit history was good.
Lia Toyota is the only dealer so far who has come back to me which such surprising and shocking update .... And that's really SHOCKING and SUSPIOUS. We have to get our full refund of deposit back to us,if you you are not able to deliver car as it looks like this a some kind a game plan of Lia Toyota dealer only.
And we will do our best possible efforts to get our full deposit back, of required we will talk to highest authority at Toyota or Lia if needed.