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Lia Toyota of Wilbraham

Wilbraham, MA

4.7
362 Reviews

2145 Boston Rd

Wilbraham, MA

01095

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Showing 362 reviews

January 22, 2024

The showroom was very clean despite the time of year with the snow and salt. Everybody was polite and helpful and I would definitely recommend this dealership and I am looking forward to purchasing my next c More

by jcd71eton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Poirier
Jan 23, 2024 -

Lia Toyota of Wilbraham responded

We greatly appreciate you for leaving us this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were polite and helpful. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Lia Toyota of Wilbraham team!

January 18, 2024

David Pedraza was super helpful with my new Grand Highlander. After a little back and forth on models, I finally got the one I wanted. More

by c_standre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley Campbell, David Pedraza, Richard Greenaway
Jan 18, 2024 -

Lia Toyota of Wilbraham responded

Congratulations on your new Grand Highlander! We're thrilled you enjoyed a pleasant and supportive buying experience with David, and we appreciate your awesome feedback. We wish many happy travels to you in the new ride, from all of us at Lia Toyota!

January 16, 2024

I definitely recommend Ricardo Rodriguez as a sales consultant he listened to what I wanted . He also included both my brother-in-law and myself in the conversation. He is very knowledgeable about bo More

by Ewmartinme
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ricardo Rodriguez-Martinez
Jan 17, 2024 -

Lia Toyota of Wilbraham responded

Great! Thanks so much for your thoughtful feedback. We're glad Ricardo took the time to completely address your questions and interests, ensuring a truly satisfying dealership experience. We certainly look forward to working with you again some day!

January 16, 2024

Mark Poirier was very helpful and informative. he took the time to answer all of our questions and made us feel comfortable enough to purchase our first hybrid vehicle. He was a pleasure to deal w More

by rmkm75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Greenaway
Jan 17, 2024 -

Lia Toyota of Wilbraham responded

Bob and Kathy, thanks for the positive feedback on working with Mark. We're delighted Mark effortlessly accommodated your interest in a new Hybrid vehicle. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Lia Toyota!

January 12, 2024

I Highly recommend David Benitez as salesman very knowledgeable and very helpful with the whole process of buying a car., Richard Greenaway very helpful through the whole finance process. Riley Camp More

by frankroda38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley Campbell, David Benitez, Kelly Murray, Richard Greenaway
Jan 17, 2024 -

Lia Toyota of Wilbraham responded

Frank, we're so pleased you enjoyed a pleasant dealership experience guided by David, Richard, and Riley. Thank you for taking the time to share the highlights. We wish you all the best in your future travels, from the entire team at Lia Toyota!

January 09, 2024

David Greenlaw did a great job explaining everything, he was very informative on all of my questions. More

by louv2065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Greenlaw
Jan 09, 2024 -

Lia Toyota of Wilbraham responded

Thanks for letting us know how satisfied you were with David's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as great.

January 04, 2024

I was very pleased with Dave Benitez wonderful salesman! I bought the extended warranty everything was word of mouth signing on a computer! When all done with purchase they printed out the warranty on 50 p More

by billhoward10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Benitez, Francisco Sanabria
Jan 07, 2024 -

Lia Toyota of Wilbraham responded

Bill, thanks for taking a moment to let us know how helpful you found this visit! We're delighted David provided you with all the answers you needed to make this a positive experience. We hope you won't hesitate to give us a call whenever we may assist you again.

December 24, 2023

Awesome service Dave the service manager is amazing and professional and very attentive to customers More

by CFGomes62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Greenlaw
Dec 29, 2023 -

Lia Toyota of Wilbraham responded

Thanks for letting us know how satisfied you were with Dave's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as outstanding.

December 21, 2023

Very good respectful corteus pretty fast no problems. Communication is good. Care about the customers More

by candidotito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hipolito Narvaez
Dec 21, 2023 -

Lia Toyota of Wilbraham responded

We greatly appreciate your 5-star rating! Our guests' satisfaction is our utmost priority, and we are happy to hear that our team provided you with the quality care that you deserve. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

December 19, 2023

I always have an excellent experience, great service! Hipolito Narvaez was awesome, always keeping me updated and giving me info. More

by gallon-clinch-0c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hipolito Narvaez
Dec 21, 2023 -

Lia Toyota of Wilbraham responded

Thank you for your wonderful review! We are happy to hear that Hipolito took great care of you and kept you well informed throughout the process.We hope to see you again the next time you are in need of automotive service!