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Liberty Honda
Hartford, CT
3,171 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,171 reviews
March 20, 2023
Car was taken in immediately upon arrival. Excellent diagnostics found additional serious problem. Problem should be covered under extended warranty and Jonathan Roath spent many hours attem Excellent diagnostics found additional serious problem. Problem should be covered under extended warranty and Jonathan Roath spent many hours attempting to facilitate the warranty. Efforts were well documented and will be useful in complaint against warranty company. More
by Elaine Coleman
Verified CustomerEmployees Worked With
Jonathan Roath
March 20, 2023
Honest. Help deal with the insurance company to get oem parts when after market we're not working. Would go back again for service. Help deal with the insurance company to get oem parts when after market we're not working. Would go back again for service. More
by hajajacobs
Employees Worked With
March 18, 2023
Very pleased with Liberty Honda service! Jim Lanzo was so nice and very helpful in a stressful situation! I will continue to bring my car to Liberty for service! Jim Lanzo was so nice and very helpful in a stressful situation! I will continue to bring my car to Liberty for service! More
by Wendivazzoler
Employees Worked With
March 18, 2023
Welcoming, patient and knowledgeable. Both of our service people went out of there way to explain the process and kept us aware of the progress. Both of our service people went out of there way to explain the process and kept us aware of the progress. More
by johnjhussey
March 18, 2023
Very good repair job. Too bad that it took a month. Overall I am very satisfied. Too bad that it took a month. Overall I am very satisfied. More
by Drbiff1
Employees Worked With
March 17, 2023
The dealership is efficient and the service department demonstrates good workmanship. The service personnel take the time to explain what needs to be done. The dealership maintenance and repair costs are demonstrates good workmanship. The service personnel take the time to explain what needs to be done. The dealership maintenance and repair costs are fair, but the labor rates are high. More
by PATTISPECTER
March 17, 2023
Im a little displeased because one of the issues with my car has not been fixed yet. The tire pressure light keeps coming on and liberty has looked at it twice and still no resolve. I have to take it back a car has not been fixed yet. The tire pressure light keeps coming on and liberty has looked at it twice and still no resolve. I have to take it back again to liberty which is frustrating to have to keep coming back and the issue is not fixed. However the people have been very nice and so far the other issues have been fixed. More
by LOYALPRINCESS83
Employees Worked With
Angelica Peters
March 17, 2023
I always have a great experience at Honda it’s what keep me coming back me coming back More
by ELSA.REYES
March 17, 2023
I had a wonderful experience at Liberty Honda. Caitlin, Jackie and Marissa were attentive, thoughtful and an all out pleasure to deal with. It was well worth the 2 hour drive. And I love my new Caitlin, Jackie and Marissa were attentive, thoughtful and an all out pleasure to deal with. It was well worth the 2 hour drive. And I love my new Honda! More
by lynpompeo
March 16, 2023
Friendly service and wait times are decent. I sometimes come in without an appointment to get oil changed without a problem. I sometimes come in without an appointment to get oil changed without a problem. More
by Jrichter7
Employees Worked With
