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Liberty Mazda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.8
1,621 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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91 W Service Rd

Hartford, CT

06120

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Showing 1,621 reviews

January 24, 2024

Staff are always friendly and knowledgeable. The waiting area is clean and well stocked. Service is performed correct the first time and reasonably priced. More

by BarbaraM
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman, Bradley Coleman
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Jan 25, 2024 -

Liberty Mazda responded

Barbara, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 20, 2024

A very decent dealership that attends to business in a timely manner. Wonderful staffs. Very courteous and respectful people. More

by abdulajanako
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Montez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Udi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Malik Beckford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Jones
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Jan 21, 2024 -

Liberty Mazda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Liberty Mazda!

January 19, 2024

Great service! Malik was able to help me and my sister get a new car and answered all of our worries! Will definitely recommend! More

by Lmss1330
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malik Beckford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill
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Jan 20, 2024 -

Liberty Mazda responded

Thank you so much for your wonderful review! We are thrilled that Malik and our team had the opportunity to provide you and your sister with great service. We thank you for choosing Liberty Mazda!

January 18, 2024

A bit pricey but good work. Excellent customer service especially for service department. Definitely I am going back More

by CHRISCHALKIOTIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
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Jan 18, 2024 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us, Chris. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 17, 2024

Mazda took care of my needs in a timely manner and was courteous and accommodating. More

by HARVEY.LEE2023
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman, Bradley Coleman
Report | Print
Jan 17, 2024 -

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 17, 2024

Overall experience and courtesy were good. I'm still awaiting resolution to my suspension issue. Due to lack of availability of loaner vehicles, Craig is not able to get my vehicle in for repa More

by bazooka7x
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
Report | Print
Jan 17, 2024 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Craig and our team, and please don't hesitate to reach out to us directly if you need further assistance.

January 17, 2024

I’m always pleasantly surprised with Liberty Mazda – each time I visit, they chip away at that “dealership reputation” and have become somewhere I don’t hesitate to bring my vehicle. Carrie is an amazing adv More

by TAYLORDOTWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Liberty Mazda responded

We are very happy to hear that Carrie and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 17, 2024

Love the service we receive there. Definitely recommend Liberty Mazda for purchasing and servicing needs. More

by JONATHAN.DOWTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeon (Sales)
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Jan 18, 2024 -

Liberty Mazda responded

Thank you, Jonathan, for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

January 16, 2024

Everything with Liberty Mazda was smooth and professional. I did not feel like I was getting taken advantage of. There were no hidden fees or taxes. I felt taken care of. More

by rmillerrr19
Recommend Dealer
Yes
Employees Worked With
Michael Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Petrella
Report | Print
Jan 16, 2024 -

Liberty Mazda responded

Thank you for the great review. We sincerely appreciate your business here at Liberty Mazda!

January 16, 2024

Everything went smoothly on my recent visit to Liberty Mazda. They performed the services efficiently. Their video review is very helpful and they completed the work in less time than anticipated. I am ve More

by jshafer.ct
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
Report | Print
Jan 16, 2024 -

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

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