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Liberty Subaru

Emerson, NJ

4.9
5,992 Reviews
As a family owned & operated organization, the Liberty dealerships are second to none. Whether you're in the market for a Subaru, Kia, Hyundai, or a Certified Pre-Owned vehicle, Liberty makes it easy. At Liberty Subaru in Emerson, NJ (formerly Oradell, NJ), Liberty Hyundai in Mahwah, NJ, & Liberty Kia in Ramsey, NJ our Customer Satisfaction scores in both sales & service are consistently higher than those of our competitors...we're committed to your satisfaction! That commitment doesn't end when you pick up your vehicle. We realize that purchasing a new vehicle is a large investment, and we're determined to help you get the most out of your ownership experience. With Early Bird drop off, and after hours service pickup, late night service hours, FREE loaner vehicles, and competitive service pricing, maintaining your vehicle with us couldn't be easier. All of our technicians are factory certified, and have access to all the latest equipment to keep your vehicle running at peak efficiency.
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55 Kinderkamack Rd

Emerson, NJ

07630

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Showing 5,992 reviews

September 26, 2021

This place is very easy to deal with. No hassles purchasing and I even got a discount off the MSRP. More

by PJmail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rovelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Liberty Subaru responded

HI, PJmail! We're glad to hear that your purchase was an easy one! Thank you for your business!

September 25, 2021

We recently purchased a new Crosstrek at Liberty Subaru. The process was professional, seamless and transparent. Dan Rovelli was extremely helpful and knowledgeable. He answered all our questions and could More

by vflaco
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rovelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Liberty Subaru responded

Hello, v Flaco...thank you for taking the time to tell us about your experience! We're happy to hear that Dan took good care of you and hope you're loving your new Crosstrek!

September 25, 2021

This is our 3rd car purchase from Dan. Always a very easy and pleasant experience. More

by Alvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rovelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Liberty Subaru responded

Thank you so much for your repeat business, Alvin! 5 star ratings are great, but the true measure of satisfaction is whether you come back...we're happy to have you as part of the Liberty family!

September 25, 2021

Outstanding customer service and personalized support. You feel like family when you enter the dealership. More

by ghrogo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bontemps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Rovelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Liberty Subaru responded

Thank you for your 5 star rating, ghrogo! We're glad to know that you "felt the love" when you got here...you FEEL like family because you're now part of the Liberty family!

September 25, 2021

All interactions were pleasant and efficient. Sufficient time was taken to comprehensively answer all questions. More

by Joanne
Recommend Dealer
Yes
Employees Worked With
Rob Bontemps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Rovelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Liberty Subaru responded

Hi, Joanne...thank you for your feedback. We try to be as quick as possible, but take as long as necessary. That's not always an easy balance to strike, but it sounds like we hit the mark for you! We hope you're loving your new Subaru!

September 25, 2021

Very plasant to deal with. Gave us a total explanation Very plasant to deal with. Gave us a total explanation of the vehicle. I will do business with him for my next car More

by Luisrfrancisco101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Goon
Jan 01, 2022 -

Liberty Subaru responded

Thank you for your feedback, Luisfrancisco101...we're glad to hear that buying your new Subaru was a positive experience!

September 24, 2021

Liberty Subaru is great to work with. They have such a friendly and knowledgeable staff that make the buying process easy. More

by Stiles.elizabeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Demiglio
Dec 24, 2021 -

Liberty Subaru responded

Hello, Stiles.elizabeth...thank you for your feedback! We're glad to hear that you were pleased with your experience with Joe and our sales staff, and look forward to hearing what you think of our service team! Enjoy your new Subaru, and we'll see you for your complimentary first service!

September 23, 2021

My husband and I had a wonderful experience working with Nilsson at Liberty Subaru. This was out first time buying a car, so it took us some time to make a decision. Nilsson was patient with us the entire More

by Anita R.
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nilsson Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Liberty Subaru responded

Hello, Anita! Thank you for taking the time to let us know about your first car purchase! It sounds like you found the process to be as stress-free as buying a car SHOULD be, and that Nilsson set the bar so high! We're happy to have you as part of the Liberty family, and look forward to seeing you for your complimentary first service!

September 23, 2021

This is the first time we leased a Subaru Crosstrek. Our salesman was Jeff and he was very knowledgeable and spent a lot of time with us answering all our questions. My son went back the next weeken More

by dfv57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Portee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Miletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Liberty Subaru responded

Hello, dfv57...thank you for your feedback! Jeff has been a member of our team for a very long time, and we're fortunate to have him! We're happy to hear that he was able to make your experience a positive one, and are confident that your son was similarly well taken care of. Welcome to the Liberty family!

September 23, 2021

This is my fifth Subaru (I lease) and I have never gone anywhere else. Jeff Miletta is a treasure. I love my new Legacy and will never get another kind of car besides a Subaru and will never go to any ot More

by Maria-Rose Contini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Portee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Miletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Liberty Subaru responded

Thank you so much for your kind words, Maria-Rose! "Treasure" is a strong word, but we agree 100%! We're fortunate to have Jeff as a long time member of our team, and your experience is exactly why! We're happy to hear that Jeff and Tom were able to continue to meet your expectations, and we certainly appreciate your continued business. We're not looking to make one quick sale and move on...we want to create lifetime relationships, just like yours! Enjoy your new Legacy!

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