Liberty Subaru - Service Center

Above and Beyond Forester repair After a two-week nightmare of a mechanic in Seaside Park having my Forester and not being able to fix it, I finally gave up and had it towed to Emerso After a two-week nightmare of a mechanic in Seaside Park having my Forester and not being able to fix it, I finally gave up and had it towed to Emerson. I had spoken in length to Bryan about the problems I had been having and he was very patient and kind. Within one hour of my car arriving at Liberty Subaru, Bryan called and told me they had identified the problem and could fix it. My car was ready the next day!! Running like a fighter jet. Merry Christmas to me!!! More

Brian Alper is great! I came in with my car's check engine light on a few weeks ago. Brian Alper assisted me-explaining what needed to be repaired and understanding when I I came in with my car's check engine light on a few weeks ago. Brian Alper assisted me-explaining what needed to be repaired and understanding when I explained I had to check my finances before going forward. When I was ready to make the repairs, Brian assisted with setting up the appointment and when I came in this morning I was glad to see Brian behind the counter! My car was ready when it was promised and Brian also supplied supporting words for a big snafu I created. Thanks Brian! More

Fast efficient service Helpful staff, comfy waiting room, fast and efficient service, reasonable prices All employees friendly and on the ball. A very pleasant experience, a Helpful staff, comfy waiting room, fast and efficient service, reasonable prices All employees friendly and on the ball. A very pleasant experience, and I intend to return for all service needs. More

Major Service - 4/15/16 I had an excellent service experience with Liberty Subaru this past Friday. The Service Department is professional, courteous and the guys truly care I had an excellent service experience with Liberty Subaru this past Friday. The Service Department is professional, courteous and the guys truly care about doing what's best for your car. More

Best Dealership for Subaru in Northern NJ !!!! Hi, I own a 2002 Outback Ltd that I purchased from Liberty Subaru in Emerson NJ. The management was great in my original purchase and I am looking f Hi, I own a 2002 Outback Ltd that I purchased from Liberty Subaru in Emerson NJ. The management was great in my original purchase and I am looking forward to repeating my great consumer experience with Liberty and Subaru again soon. I have looked at other similar SUV's but remain committed to Liberty Subaru and the Subaru brand because of the quality of the vehicle and the management and service staff at this dealership. The best thing about Liberty Subaru is the excellent management and service staff that maintains my car. I am always given a good evaluation of what needs to be done, an accurate estimate of the expense, and a quick turnaround on all maintenance needs for my car. I rarely wait long for my car to be serviced. And it is always done correctly, so I don't need to worry about anything. And that is a great relief to me. I don't drive that far to work, but I need to be there on time. Liberty and Subaru gets me where I need to be on time, safely, securely and without hassles or concerns. I especially appreciate the service manager at Liberty Subaru Bob Osterloff and Bryan Vignali for their assistance with my recent maintenance needs for my 2002 Outback. Bob, Bryan and their maintenance staff managed to fit my servicing needs into their hectic schedule and quickly diagnosed the problem and got me on my way. This dealership does customer service the best ; all the way from purchase to service! I doubt I would own another vehicle if it were not from Liberty Subaru! Thanks Liberty and Subaru! Doug T More

good servive Excellent Service and knowledgeable staff, My car was serviced in a timely manner. Augie was very helpful in writing up my service and ensuring I knew Excellent Service and knowledgeable staff, My car was serviced in a timely manner. Augie was very helpful in writing up my service and ensuring I knew what service was being provided to me More

Pretty good service one minor complaint They've become much better at keeping appointments, before it seemed as though you would schedule it and they just realized it when you walked in but They've become much better at keeping appointments, before it seemed as though you would schedule it and they just realized it when you walked in but it's really improved. Never really had any issue with the service they've always been pretty good and straight forward with what's wrong and what needs to be fixed. My only complaint is every time I get service I seem to be down 1 more push pin for the engine cover etc. Probably missing about 5 - 6 now. Like I said very minor, but irks me sometimes. More

Great Service Department I have been bringing my 2014 WRX here for the standard maintenance since I moved to North Jersey. I had my motor blow recently and had my car towed he I have been bringing my 2014 WRX here for the standard maintenance since I moved to North Jersey. I had my motor blow recently and had my car towed here. The transaction was pleasant. As odd as that sounds. To diagnose, replace motor, and get back to me took just 8 days. You cannot ask for better service then that. Chris was my adviser and he kept me up to date. This repair has taken many friends 3-4 weeks. Not here! More

30,000 service is a huge ripoff Compare what liberty does for their 30,000 mile service to what other deAlers do. Everywhere else does the cabin air. They basically topped off my flu Compare what liberty does for their 30,000 mile service to what other deAlers do. Everywhere else does the cabin air. They basically topped off my fluids for $375 . Also, an oil change is $70. I didn't need an oil change, but they only deducted $50. Not satisfied at all. Oh I don't know the employees name that helped me, the app made me check a box. More

Excellent customer service! My faith in service is being restored! While I was rather upset and disappointed that the splash shield was not properly reattached after a recent oi My faith in service is being restored! While I was rather upset and disappointed that the splash shield was not properly reattached after a recent oil change, I know that mistakes happen. My prior experience with other dealerships made me ready to fight to get it fixed but you recognized the error and made it right without prompting. Excellent customer service! Thank you!! More