
Lima Auto Mall
Lima, OH
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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OnStar fix solution It took approximately a month to get the OnStar working on a new 2019 Equinox. To me it seems OnStar wasn't really concerned about helping the dealers It took approximately a month to get the OnStar working on a new 2019 Equinox. To me it seems OnStar wasn't really concerned about helping the dealership service department in resolving this issue. More
Traveled far to get the right car and the best deal We had been looking for just the right car for our college son.. Wanted a clean, low mileage, good condition 2-4 year old car that would be a good st We had been looking for just the right car for our college son.. Wanted a clean, low mileage, good condition 2-4 year old car that would be a good stater that will last him a few years after college before he needs to replace. Internet search brought us to the Lima Auto Mall (3 hours away). I called and Brandon Mullins answered the phone. Brandon got us all the information we needed to know that this car met all of our criteria and worked with us to get a fair price. When we came to pick up the auto, everything was as advertised and communicated to us. The process to close the deal was quick and easy. It was worth the drive to get this car. Thanks Brandon and Lima Auto Mall for helping us get what we wanted. More

Smooth lease Brandon Mullins made the transaction easy and fun. I would describe him as up front and honest. Quick deal and no surprises. Thank you Brandon Brandon Mullins made the transaction easy and fun. I would describe him as up front and honest. Quick deal and no surprises. Thank you Brandon More

Perfect This was the first car I ever bought and the experience was amazing. The customer service was perfect! Dan sure is the man to go to!! This was the first car I ever bought and the experience was amazing. The customer service was perfect! Dan sure is the man to go to!! More
oil change you all always check everything on the car for me. Makes me feel safe and appreciated. Everyone listens to what I have to say and never makes me feel you all always check everything on the car for me. Makes me feel safe and appreciated. Everyone listens to what I have to say and never makes me feel like I don't know what I am talking about. More
The Lima Auto Mall team in Lima Ohio is one of the best dealerships I have ever dealt with! Very easy to deal with , no pressure and honest. Cant say enough about our salesman Dan Cherkas , so easy to work dealerships I have ever dealt with! Very easy to deal with , no pressure and honest. Cant say enough about our salesman Dan Cherkas , so easy to work with and honest. Very highly recommended!! More
Excellent Service and a Professional Staff I had another excellent visit to Lima Cadillac's (Lima Auto Mall) service department after scheduling my appointment online. I went in for my routine I had another excellent visit to Lima Cadillac's (Lima Auto Mall) service department after scheduling my appointment online. I went in for my routine service and as always they kept me posted on service recommendations that were due for my Cadillac. Mr. Gerry Keysor made sure that the recommended servicing was completed on the same day, and in a very timely fashion. I appreciate their honesty and integrity, which is I why I keep coming back. More
very pleasant and courteous . Staff informative and helpful, lounge was comfortable. Service was prompt and thorough. All work was explained and recommendations for future servic Staff informative and helpful, lounge was comfortable. Service was prompt and thorough. All work was explained and recommendations for future service. A pleasant visit all around. More
Great service Called on a Thursday afternoon, had a service appointment the following Monday. I was able to drop off my car and went to lunch, and it was done when Called on a Thursday afternoon, had a service appointment the following Monday. I was able to drop off my car and went to lunch, and it was done when I returned. I wish my dentist’s appointments were as quick and painless. More
Good experience. They were efficient, courteous and helpful. Chris was friendly and relatable. The 90 minute drive from where I live was worth the time. They were efficient, courteous and helpful. Chris was friendly and relatable. The 90 minute drive from where I live was worth the time. More