Lima Auto Mall

Our experience at Lima Auto Mall was great! They were easy to work with and efficient and so friendly! The receptionist called the day of our appointment to make sure we knew how to get there since we ca easy to work with and efficient and so friendly! The receptionist called the day of our appointment to make sure we knew how to get there since we called ahead to check on the status of a particular vehicle. We drove 1.5hrs to Lima. Our sales agent, Dan, met us out front. Dan was helpful and friendly. Really great to work with. The used car manager and the financial guy were also so genuine and nice. Lima Auto Mall is fantastic really. And I would highly recommend to anyone looking to purchase a vehicle to go to Lima Auto Mall. More

Bought new Michelin tires for my Cadillac. Got a price as good or better than what I saw on the internet. as good or better than what I saw on the internet. More

Eric is always stop to help me with all my my truck Eric is always stop to help me with all my my truck issues. Always knowledgeable friendly I will always recommend. Eric is always stop to help me with all my my truck issues. Always knowledgeable friendly I will always recommend. More

Very good dealer. Dan was great as well other staff I had dealings with. Great experience. dealings with. Great experience. More

Chris, Josh and Arron are rock stars in expediting the process of purchasing a used truck at this dealership. Most important was a "no pressure" approach and listening to the customer(s). 5-star treatment process of purchasing a used truck at this dealership. Most important was a "no pressure" approach and listening to the customer(s). 5-star treatment start to finish. More

This Dealership was very professional to deal with very friendly and very polite.. They were able to answer any of my questions that i asked.. friendly and very polite.. They were able to answer any of my questions that i asked.. More

Had a recall notice on my Cadi. the Service Department ordered the part and called to schedule appt. The appointment went smoothly and was done more than 45 minutes before the estimated time. Appreciate ordered the part and called to schedule appt. The appointment went smoothly and was done more than 45 minutes before the estimated time. Appreciate how well they treated me and my car. Thank you More

It was my pleasure to work with Dan Cherkas and Lima Auto Mall. Dan was very knowledgeable and made my car buying experience enjoyable especially when the process can be daunting and intimidating. Mall. Dan was very knowledgeable and made my car buying experience enjoyable especially when the process can be daunting and intimidating. More

5 star customer service. I called about the vehicle I was interested in and when I got there it was pulled up to the front and ready for a test drive. Dan was very helpful and answered all my questions, high interested in and when I got there it was pulled up to the front and ready for a test drive. Dan was very helpful and answered all my questions, highly recommend! Amount I received for my trade in was very fair and I did not spend all day at the dealership. More

I have not purchased a vehicle for 20 years, but have been looking for about three years now and knew exactly what I wanted. When it popped up on my phone that there was one her at a local dealership, I been looking for about three years now and knew exactly what I wanted. When it popped up on my phone that there was one her at a local dealership, I was thrilled, so I made sure to be there when they opened they next morning. My overall experience with Dan Cherkas and the Lima Auto Mall was a wonderful one! I was greeted by management as well as Dan and others that were there. From the moment I arrived, they welcomed me right in, gave me my morning coffee and treated me like I was their only customer. The vehicle was everything that the posting showed and more. Dan answered all of my questions and ones that I didn't even think to ask. The car had arrived literally right before closing the night before and I was there before they opened the next morning, so he had not even seen it yet, so he was very honest about telling me that if there were any features he was not familiar with (because this vehicle has so much) he would get me the answers I needed. Dan was wonderful to work with, so personable and no pressure whatsoever. The customer service from Dan and everyone I worked with that day was top notch! Throughout the week, as the car was being prepared and coated, Dan was vigilant about sending me daily updates. When I picked up my car, it was immaculate inside and out. The dealership is welcoming and has many amenities to make you feel quite at home. What a wonderful experience and one I would highly recommend to anyone looking to purchase a vehicle. More