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Lima Auto Mall - Service Center

Lima, OH

4.8
544 Reviews

544 Reviews of Lima Auto Mall - Service Center

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April 19, 2025

Was very attentive and keep me informed what was going on while I was there More

by leemay1983
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Did a great job getting the truck fixed right and fast. Only complaint is they asked if I wanted it washed and I told them yes. Got the truck back and it wasn't washed. Thats the 2nd time this has happen More

by mjettinghoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wellman
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

No parts in stock, didnt want to see any issues i was having with the vehicle. More

by Destroi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Shockency
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Friendly people and good service. Customer lounge was clean and comfortable! Vehicle was.done in good time More

by denb1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

Drove in with car making noise. They were able to get it in & fixed. Great experience. More

by JUDYEPPS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Keith took care of my ongoing problem with my Cadillac and I appreciate all of his help. More

by jimbarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

This guy helped me get a car when it seemed impossible and it’s a better car then I asked for I’m beyond grateful for the whole team. More

by Huesto.s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles McClung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Storm Rister
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

I received excellent customer service from the body shop. The repairs to my car were high quality and completed in a timely manner. Extremely satisfied. Highly recommended. More

by Jennifer Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
February 05, 2025

We are always pleased with the service and attention that we get regardless if it is for purchasing a new vehicle or servicing our current vehicle. More

by BEV9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

They are just great. Car was serviced and even went in earlier than my appointment no problem, good people to work with. More

by Larry l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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