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Lima Auto Mall - Service Center

Lima, OH

4.8
489 Reviews

489 Reviews of Lima Auto Mall - Service Center

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November 17, 2018

Oil change They have always been knowledgeable and courtieous. I have always been treated fairly. Would recommend your establishment to all my friends and family More

by dartanion001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Morrison, Eric Maenle
November 11, 2018

Fantastic !! No high pressure sales. Honesty and Integrity......need I say more ?? They understand the costumers concerns and situations, they give them facts and help them choose will w More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle, Chris Kiefer, Luke Taylor
November 10, 2018

Oil Change I got an oil change, it was quick and efficient. They said the car needed coolant system flush, had I known this when I made the appointment I would More

by Customer
Recommend Dealer
Yes
Employees Worked With
I don't know the people I worked with.
November 08, 2018

Body shop repair Car done on time and looked perfect. Always can count on this dealeryto do it right the first time wether its t he service or body shop side. More

by MONTESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Taylor
November 03, 2018

Very friendly nd effecient. I could find no fault. Clean restroom and waiting room. Everybody very friendly. Service was speedy and . I will recommend the service department to More

by cjathome38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Lovejoy
November 01, 2018

excellent and professional, friendly, on time service always treated respectfully, just all around good people make a good place to work, provide good service, on time scheduling makes for a happy cutome More

by bigguy16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the young lady in the body shop office that does estimates and paperwork--very pleasant, Robert Crist, Luke Taylor
October 31, 2018

Great service! I am always confident that when I bring in my vehicle, it will be taken care of ! I have respect for the opinions of the people in the service depart More

by DBODEY2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb, Eric Maenle
October 27, 2018

All Points inspection and oil change I am very satisfied with my service. I was kept informed of everything that was going on with my vehicle by the service advisor. Thank you. More

by rsassie193
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2018

Malibu Issue Found issue of broken wire in the engine harness. Repaired and saved me money so not having to buy a full wire harness that was very expensive. More

by MONTESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
October 24, 2018

Fabulously Happy It is very important, no matter how new your vehicle may be, get a service warranty. It helps so much, especially when you least expect it. The se More

by JaxxHopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb, Eric Maenle