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Lima Auto Mall - Service Center

Lima, OH

4.8
489 Reviews

489 Reviews of Lima Auto Mall - Service Center

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November 11, 2022

Courteous always great to work with on my purchase time well spent on my lease renewal More

by carol1945messenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tanguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles McClung
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2022

I was here for an oil changed. I was greated right away and was there only for a short time. I also received a complimentary car wash. Great Job! More

by falkk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
no sure his name
October 22, 2022

I’m very happy with the service. My car didn’t have any heat and the problem was fixed! I’ve been taking my car for service since I bought it in 2021. I won’t take it anywhere else. More

by BRENMSTHANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
October 21, 2022

bought a used car with 95. 000 miles own it a week and the service light came on had a extended warranty but naturally it did not cover it i have bought 4 brand new chevy this More

by rhonda freed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Swaney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
October 21, 2022

Lima Auto Mall service is the best, they do it fast and well. I would reck amend them to everyone. More

by Larry l
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2022

Very nice people. Took care of my needs. Best car dealership. I have been with for years. More

by juliaford54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
October 13, 2022

Lima Auto Mall has fixed issues that I brought to other dealership service departments that told me nothing was wrong. Superior service mechanics. More

by mtsohio3756
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2022

I appreciate the service department so much. I really feel like I can trust them! They treat us right every time!! More

by DBODEY2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
September 16, 2022

These 3 guys always go above and beyond their respective job titles and responsibilities .....without them, you would have just an average service department. Let it be known.....with them your service depa More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
September 16, 2022

Excellent service and prices Dan was so kind showing us vehicles while we waited for our oil change. There was absolutely no pressure to buy anything nor the constant calls you usually get from a car deal More

by Judy Nuzum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cherkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
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